Eduardo Parra was very helpful in getting one of the issues taken care of but the second part has not come in yet even after three weeks since ordered. The first part also took well over two weeks to arrive.
2/15/2026
Hector R. VERIFIED CUSTOMER
good friendliness and attention. Thanyou
2/15/2026
Tim G. VERIFIED CUSTOMER
I brought a car in from my dealership and it was listed under my dealer name and they still charged me Full price for everything. I picked the car back up and paid there $195 diagnostic fee because they wanted to charge my dealership $2400 fo4 something that should of cost a dealer half of that. There is no courtesy from dealer to dealer and that's just plain GREEDY and and absolutely no courtesy at all. We will never buy our Toyota parts there ever again. You lost me and my dealership business. We will from now on buy from Larry Miller Toyota and spread the word to other dealers as well. 1 star ALL THE WAY!
2/15/2026
Cathy E. VERIFIED CUSTOMER
Changed service from Camelback Toyota; great service and convenience of renting a loaner vehicle; great experience from scheduling to completion. Evanlee reviewed all of my service records before I arrived; kept me updated with progress and pricing; his colleagues jumped in to assist with the completion of the process. The assistant for the rental car was friendly, efficient, courteous. Definitely will return for service needs and potential purchase of a second vehicle.
2/15/2026
Susan M. VERIFIED CUSTOMER
It wasn't the service advisor it was the appointment setting I had no idea I would have to wait almost 3 hours for an oil change. Never have I had to do that when an appointment is set. That should be my time spot, they also did not have my oil had to wait for it to be delivered. Not what I'm use to from Lithia but I do not put his on the service advisor he was very apologetic.
2/15/2026
Brandon H. VERIFIED CUSTOMER
I appreciate that Alan was able to get my oil change done under an expired package I had purchased previously. What I didn’t like was that I barely got my car home afterwards because it started making a whining sound and the power steering went out. I took it into a shop this morning and they had to replace the alternator and the drive belt. I feel like this should have been caught by the technician that was servicing my vehicle yesterday afternoon and not allowed me to drive the car home before it was fixed
2/15/2026
Lindsey C. VERIFIED CUSTOMER
Diego and his manager were very kind and sweet. There was a big lack of communication getting my car fixed and when I came up after calling multiple times to see if my car was done because nobody had alerted me, they were getting me checked out, pulled my car up and they had not even fixed what they said they were going to, so I had to wait another hour….. this caused me to lose two hours of work… And back up communication was pretty horrible… Diego was off the day that I was supposed to pick up my car and it was like I got lost in the system again his manager, when I got there was extremely kind very helpful really really liked him, but was just frustrated with the lack of communication and not even doing the work
2/14/2026
Shawn S. VERIFIED CUSTOMER
I came for oil change. And I have to wait more them 4 hours for my car to be ready. Tim did a very good job with me but the time my car took to be ready was way to much. Then when my car came from the the service it was with no Tage inside the windshield to remind me when it's the next service for my car. I am even worry that's the service wasn't even done on my car and they didn't do the oil change.
2/14/2026
Linda C. VERIFIED CUSTOMER
Great customer service.
2/14/2026
Kim C. VERIFIED CUSTOMER
I had an appointment for an oil change. I called the number 3 times no answer. I left a message, no call back. After 4 hours I finally reached someone else only to be told my car wasn’t ready. They told me I was next in line. I told the guy I couldn’t wait and to take it out of line. I mentioned I was disappointed nobody called. He said it was Alan’s job to call. I told him he still works there. He said they were really behind today. Next time let people know. I got my car without the oil change.
2/14/2026
Jesusalexis B. VERIFIED CUSTOMER
Great service!
2/14/2026
Adrian P. VERIFIED CUSTOMER
I had the best service at this Toyota dealership that I have ever had. The service from Rick(Richard) was fantastic and he deserves recognition. Thanks
2/14/2026
Jon B. VERIFIED CUSTOMER
Tony is the best! I drive 45 minutes to do service with Tony because I trust him that much. That kind of trust is irreplaceable.
2/14/2026
Judy P. VERIFIED CUSTOMER
Everything that I wanted done today was very Quick and efficient . thank you
2/13/2026
Eric H. VERIFIED CUSTOMER
Aaron was very transparent about what needed to be done and came in on his day off to finish everything up and get my truck back to me in a timely manner.
2/13/2026
Andy D. VERIFIED CUSTOMER
Great service.!
2/13/2026
Michael W. VERIFIED CUSTOMER
Excellant
2/12/2026
Gary D. VERIFIED CUSTOMER
Tim was wonderful to work with and very professional and communicative. Thanks!
2/12/2026
Dennis D. VERIFIED CUSTOMER
Anthony was great. But you need to change the music in the showroom. The rap string you have playing ****. I may not come back just because of that.
2/12/2026
Robert C. VERIFIED CUSTOMER
Anthony was very informative with the required service my Tacoma needed.