Service was fine. Problem was delivery of needed part delayed completion by three days.
12/28/2025
Ayodeji A. VERIFIED CUSTOMER
AWESOME WORK WITH TONY 10 STARS
12/27/2025
Ramon M. VERIFIED CUSTOMER
The service took way to long, appt was for 9:30 a.m. and dis not get vehicle back until 3:30 pm. Additonally the sparkplug change was qouted more than expexted.
12/27/2025
Cole B. VERIFIED CUSTOMER
I had an appointment for an oil change, got to my appointment and waited 4 hours. I feel like if I have an appointment it shouldn’t really take that long because even without one that’s an excessive amount of time. But everyone was very nice and courteous.
12/27/2025
Kevin S. VERIFIED CUSTOMER
Car was returned quickly!! Thank you Billy
12/27/2025
Mike L. VERIFIED CUSTOMER
I have been dealing with Tony Isselhardt for probably more than 20 years and I would like to say that he is a fantastic service writer. He is always honest, knowledgeable and professional. He always goes above and beyond to make sure that I have a good experience at Bell Road Toyota.
12/27/2025
Norman B. VERIFIED CUSTOMER
Very personal service, thank you
12/27/2025
Aline T. VERIFIED CUSTOMER
Tony is always honest and clear. He lets me know the wait time, and I appreciate his communication.
12/27/2025
Patricia B. VERIFIED CUSTOMER
Alan is considerate and helpful. Good representative for your service department
12/26/2025
Cole L. VERIFIED CUSTOMER
Great service, very trustworthy and professional team!
12/26/2025
Sharon K. VERIFIED CUSTOMER
Eduardo was great communicating with me and helped get the service completed in a timely manner.He was professional yet friendly, a nice asset to the company.
12/25/2025
Eric N. VERIFIED CUSTOMER
Took 3 hours for a inspection and tire rotation
12/25/2025
Cynthia P. VERIFIED CUSTOMER
Very satisfied with the service
12/25/2025
Kylie G. VERIFIED CUSTOMER
This place is an absolute joke, brought my car in because my battery died and my car wouldn’t start they gave mean oil change when I came in for my battery when I asked what was wrong with my car they had no answers they gave me my car back with the check engine light still on so I told them they needed to take a better check on what’s going on the kept my car for two days just for them to say nothing wrong with my car and they gave it back to me it’s been about 4 days since I’ve gotten it back and it’s having the same issue.
12/24/2025
Sharyn S. VERIFIED CUSTOMER
Rick understood my questions, even over the phone well before the appointment and was able to answer all of them.
He was professional, courteous and friendly, and smart.
Rick ratepayers is an asset to your company and represents you well.
12/24/2025
Rocky M. VERIFIED CUSTOMER
Tony is the best service advisor by far
12/24/2025
Richard C. VERIFIED CUSTOMER
Tim has helped me several times now with my tundra an every single time is giving me exceptional service. This time around, I was kind of hit with a curveball, knowing that I needed front shocks which at first sight declined. But later talking with Tim I realized how bad that I needed them and now that I got them my truck drives like it’s brand new. Thank you so much, Tim
12/24/2025
Elijah M. VERIFIED CUSTOMER
Great service. Enjoyed the festivities as well.
12/24/2025
Michael S. VERIFIED CUSTOMER
Anthony was awesome, very professional and courteous. I will be back, this experience is bringing back my confidence in Toyota. Kudos to Anthony and the techs, Merry Christmas and happy holidays.