Thank you for the opportunity to let you know Tony Isselhardt is an excellent, as well as a very friendly member of your staff. Over the years he has always answered any questions I had regarding my vehicle. Tony Isselhardt is the best!
2/12/2026
Pamela P. VERIFIED CUSTOMER
Think about playing some different genres of music in the waiting room. The current music was extremely monotonous. Need variety.
2/12/2026
Charlie K. VERIFIED CUSTOMER
Diego was professional. He took care of my car and took care of a problem head on and resolved the issue quickly without question.
2/12/2026
Irene C. VERIFIED CUSTOMER
Diego he’s one of those guys they keep you good service I like this dealer the best
2/12/2026
Karla A. VERIFIED CUSTOMER
Great customer service and very friendly.
2/12/2026
Tom L. VERIFIED CUSTOMER
Everything went more than excellent. I really appreciated the excellent service. Tom L
2/12/2026
Bonnie D. VERIFIED CUSTOMER
Tim has always been pleasure too work with. He always about the customer. I truly appreciate his excellent customer service.
Sincerely
Bonnie D
2/12/2026
Alyssa H. VERIFIED CUSTOMER
Tim is great, fast and super accommodating. Thank you!
2/11/2026
Marlene S. VERIFIED CUSTOMER
Your scheduling of service is much to be desired you have a ton of people arriving at 7:30 and I always like to wait as I live in Cave creek always a long wait anymore always have a lot extra to do . I have had a hatch back issue for the last couple years he said it took so long like over an hour to work on the hatchback, befire they ever began the service work , however he said they couldn’t find anything wrong with it and they did nothing to it . The scheduling of the service dept is a big complaint if mine, Edwardo is polite and just doing his job no complaint with him , but it is my last time I will be going to Toyota Bell Road . I am not alone I know of 2 other customers in the waiting room having similar issues and they are not returning either .
2/11/2026
Martina H. VERIFIED CUSTOMER
Great service
2/11/2026
Allen H. VERIFIED CUSTOMER
Allen did a great job as service advisor.
Taking 4 hours for an oil change& service is totally too long!! A good way to run off loyal customers!
Allen
2/11/2026
Chris N. VERIFIED CUSTOMER
Tim is an amazing talent, resource, and friendly, service -forward associate. Give this guy a raise!
2/11/2026
Cleo B. VERIFIED CUSTOMER
Billy goes above and beyond!
Much appreciated.
2/11/2026
Janet P. VERIFIED CUSTOMER
Billy is an excellent service representative. He is very honest and explains the car issues.
2/11/2026
Ninive V. VERIFIED CUSTOMER
Very profesional. Thank you
2/11/2026
Jasmin O. VERIFIED CUSTOMER
Mr EduardoParra help my with my Toyota today very nice from him this young man deserves no 10 Thank you
2/11/2026
Polina N. VERIFIED CUSTOMER
No one drove my car to the front after so I could easily leave I had to go around the whole building to exit
2/11/2026
Beatriz G. VERIFIED CUSTOMER
Diego is a very kind, helpful, and efficient person. I am completely satisfied with his work and services.
2/11/2026
William W. VERIFIED CUSTOMER
As a customer of bell road Toyota since 1989, and longtime service advisor Tony Isselhardt as my contact, Tony was off that day and I was scheduled with Evanlee. He’s great and is a good service advisor. My car and I appreciate the great care of my vehicles at bell road Toyota.
2/10/2026
Jori V. VERIFIED CUSTOMER
I am so glad to see TJ Ridinger is no longer there. He yelled at me “ this is your second warning “ w recommendations. Told me last time Uber home , etc.
this visit was truly friendly, professional and back to the service I expected after all these years.
Thank you Anthony!