Excellent service.
Donnie was professional and was patient with me and explained everything that needed to be done to my 4Runner. They had to keep my vehicle over the weekend. Donnie provided transportation to and from my home.
6/11/2026
Keith A. VERIFIED CUSTOMER
2 1/2 hours waiting for oil change and pricing . Ridiculous
6/11/2026
Susan W. VERIFIED CUSTOMER
Great service! Zach was very professional. Good communication and follow up. Reviewed the recommended repairs. At no time did I feel pressured to do any of the repairs. I would highly recommend Zach for future service needs.
6/11/2026
Sarah C. VERIFIED CUSTOMER
Did a great job.
6/11/2026
Tony M. VERIFIED CUSTOMER
Zach Corbin is the best in the world
6/11/2026
Geraldine M. VERIFIED CUSTOMER
Rose is very good.
6/10/2026
Mary P. VERIFIED CUSTOMER
Great customer service from Jalen!
6/10/2026
Chuck L. VERIFIED CUSTOMER
J Allen Toyota's service department is Great ???? and Walt and Rose do a great job...Love this place! John is also very good and helpful...
6/9/2026
Mary P. VERIFIED CUSTOMER
Customer service- Jalen- was great. However I am bringing my car in today due water is dripping onto the passenger front seat floor.
6/8/2026
Patricia L. VERIFIED CUSTOMER
Yes, great customer service.
6/8/2026
Andrea J. VERIFIED CUSTOMER
Ms. Mozingo/Rose went above and beyond getting our vehicle in during an emergency situation … we are forever grateful
6/8/2026
Carl L. VERIFIED CUSTOMER
Rose always takes good care of us.
6/7/2026
Md Shahab. VERIFIED CUSTOMER
Thank you guys for all good
6/7/2026
James S. VERIFIED CUSTOMER
Good job…
6/7/2026
Rick D. VERIFIED CUSTOMER
Zachary did a great job. He made the whole experience easy. I’d highly recommend going to him.
6/6/2026
Tim W. VERIFIED CUSTOMER
Dante was great ????
6/6/2026
Ashley P. VERIFIED CUSTOMER
He has been great. He calls and shows that he cares. I would be mad and frustrated with situations like this with my car but I know with Zach working with me he has made it where he truly cares and doing everything he can. He is the best!
6/6/2026
Nilbertson O. VERIFIED CUSTOMER
The Mechanic has overfilled the water engine coolant and oil when they serviced mine. Good thing I have the tools and I have extracted 1 bottle full and another with half bottle full of the pink coolant. I'm not sure if this was intentional or what but this is unacceptable and very incompetent service. If these noticeable areas of service are already obvious, what more with those other major parts that can pose harm to the vehicle or the human beings using the cars you're servicing? This is beyond ridiculous! I'm very disappointed!
6/6/2026
Tammy R. VERIFIED CUSTOMER
Car brought in for a minor fender bender & they did not replace the broke. Sensor multiple times.
6/6/2026
Olivia S. VERIFIED CUSTOMER
I had such a great experience with the Toyota service department, especially Lance. He took the time to ride with me so he could personally hear the noise my car was making, which I really appreciated. He was kind, professional, and kept me informed throughout the entire process. After assessing my car, he came to speak with me directly to explain what was going on and even sent me a video showing the issue so I could better understand the problem.
Everything was handled promptly and with genuine care. As a woman, I’m often nervous going to car shops alone, but Lance made me feel completely comfortable and respected the entire time. I truly cannot recommend him enough!