Zach is amazing! He always does a great job! He honestly should be in charge!
6/19/2026
Thomas M. VERIFIED CUSTOMER
Very professional and courteous
6/18/2026
Glen U. VERIFIED CUSTOMER
Zach was awesome! Very personable and professional. Listened to everything I had to say and covered all details to a T! You have the right person for the job for sure!
6/18/2026
Brenda W. VERIFIED CUSTOMER
Yes I was well satisfied. Zach really took care of me. I really appreciate his kindness. We need more people to be like you.
6/18/2026
Ruby R. VERIFIED CUSTOMER
Well satisfied!
6/18/2026
Lisa B. VERIFIED CUSTOMER
Depends on which interaction you are asking about. Saturday I requested my front right light be fixed and he didn’t write it down so I have to come back in again
6/18/2026
George J. VERIFIED CUSTOMER
Two hours for an oil change and tire rotation was excessive, but not Zach’s fault.
6/18/2026
Deborah H. VERIFIED CUSTOMER
Donnie provided excellent service and gave me confidence in my decision to perform 100,000 mile service/maintenance/repairs on my 2001 RAV4.
6/18/2026
Joseph S. VERIFIED CUSTOMER
Really appreciate how Zach and the team have taken care of me since I started coming to this facility on and off for years. It really does have me coming back and I literally go no where else for my car service because I trust you all. Thank you so much.
6/18/2026
Robert Y. VERIFIED CUSTOMER
He did a great job!!! Thank you for your service.
6/18/2026
Larry W. VERIFIED CUSTOMER
Jaylen was very helpful and kept us well informed of everything going on with our vehicle while it was in for service. Jaylen is a great example of everything we've come to expect of the J. Allen Service Department. Thanks so much.
6/18/2026
Larresia H. VERIFIED CUSTOMER
Zach was Very Nice & Very Knowledgeable !!!
I Really Enjoyed Meeting Him !!!
Great Job Zach !!!????
6/17/2026
Sharon M. VERIFIED CUSTOMER
Zachary was a complete gentleman! He was very kind and respectful. I truly hope he’s there if I ever need assistance with anything else. Zachary was a bright light to my blah Monday. Thank you all for being such caring individuals.
6/17/2026
Robert V. VERIFIED CUSTOMER
Rose is an excellent service advisor. She kept me informed of the service repair status. I will ask for Rose in the future.
6/17/2026
Michael C. VERIFIED CUSTOMER
He greeted me upon arrival! He was very courteous and friendly. He asked how he could help me and looked me up and his IPad. He told me I could wait in the waiting area! Sent me a text. Came and got me upon completion! I asked him for some paper mats. He got them for me. I signed my slip and was on my way. He was very professional.
6/17/2026
William D. VERIFIED CUSTOMER
Great customer service, thanks . Will Dyer
6/17/2026
Jules D. VERIFIED CUSTOMER
Thanks!
6/17/2026
Aytekin O. VERIFIED CUSTOMER
Dante was the straight GOAT: super quick and professional and had everything easy
6/17/2026
Ed S. VERIFIED CUSTOMER
I was told that there would be no charge for estimating repairs, but was told differently when I showed up then handed a bill anyway.
Due to this I am not having any of the repairs or service done at JAllen .