Mr.Zach was nice, polite, friendly and courtesy. He knows his job and he explained the details about my car. I appreciate your service. Well done ???? Thanks again Lafonda W
6/5/2026
Jose C. VERIFIED CUSTOMER
Everything went good, thank you!
6/5/2026
Louise H. VERIFIED CUSTOMER
Everything was great! Thanks
6/5/2026
Beverly B. VERIFIED CUSTOMER
As usual your Service and Sales crews and Mechanics are the best…Thank you and Johnathan was excellent!!
6/5/2026
James C. VERIFIED CUSTOMER
Rose was great. Overall though the service was more expensive (I didn’t go through with the necessary services because of that) and also because it would have taken 3 days for it all to finish. You don’t seem to have the capacity to deal with many cara
6/5/2026
Christina L. VERIFIED CUSTOMER
Zach is amazing and the nice gentleman that check me out. I believe his name was Daunte … not positive on spelling. Zach always goes above and beyond. Is extremely helpful and DESERVES A Raise Jeremy!!
6/5/2026
Jennifer W. VERIFIED CUSTOMER
Zach was very friendly and made the check in process smooth. He even called to give me an update. Great representative.
6/5/2026
Priscilla C. VERIFIED CUSTOMER
Everything is satisfactory!!!
6/4/2026
Bob J. VERIFIED CUSTOMER
I made a 3:30 appointment to get my oil changed! I got no further updates on my 4Runner until AFTER I made inquiry over TWO hours later! That is when they told me there had been a problem (?) in the service bays! This very same thing happened the last time that I brought my 4Runner in for same thing! J Allen has serviced my Camry as well as my 4Runner on regular scheduled basis. I am disappointed in having to wait so long for oil change; but, more importantly, the lack of timely updates, and me having to initiate inquiries about my vehicle!
6/4/2026
Christopher P. VERIFIED CUSTOMER
Awesome customer service!!.????
6/4/2026
Anne Marie. VERIFIED CUSTOMER
Dante was great, very communicative and kept me updated every step of the way.
6/4/2026
Lisbeth B. VERIFIED CUSTOMER
Driver side door has a scratch that was not on there before taking car.
6/3/2026
Christina E. VERIFIED CUSTOMER
My Service visit was one of the easiest straightforward services I’ve had from a dealership. The appointment was super easy to make, and they did not make me wait. When I got there, they were very quick to get me checked in, they set very clear, appropriate expectations for when my vehicle is going to be ready. In fact, it was ready faster than expected. Zach‘s communication was stellar all the way through. I loved this team structure and the service operation. They seemed to really care!
6/3/2026
Darrah N. VERIFIED CUSTOMER
Rose was amazing!
6/3/2026
Michael G. VERIFIED CUSTOMER
I had a tire that had low pressure. They should have found and corrected that during their multi point inspection.
Also, why did they turn on the seat heater and steering wheel heater? They also messed with other controls and didn't return them to the position they found them in.
6/3/2026
Susan R. VERIFIED CUSTOMER
Thank you Donnie for taking such good care of me!
6/3/2026
Paul D. VERIFIED CUSTOMER
No Veteran discount on sub contractor work or material
Thank you
6/3/2026
Romeo F. VERIFIED CUSTOMER
I’m absolutely satisfied with the the work done by Arianna during this appointment