Arianna Crouse was very kind and helpful. Terrific all around, 10/10.
5/15/2026
Regina C. VERIFIED CUSTOMER
I truly appreciate Toyota Allen service, very happy with it.
5/15/2026
Dustin U. VERIFIED CUSTOMER
Jon was fantastic. Fast, efficient, and attentive. Great overall experience.
5/15/2026
Jon B. VERIFIED CUSTOMER
My visit was smooth! Donnie was great...communicated fully and quickly!
5/15/2026
Marsha B. VERIFIED CUSTOMER
Service and staff are fine…just a little disappointed with messaging that resulted in all of the work I approved wasn’t completed…will have to be back in to finish in the next few weeks, when I was hoping all repairs would be done in the one visit. Have already discussed this. Thank you.
5/14/2026
Pamela H. VERIFIED CUSTOMER
Dante provided outstanding customer service and addressed all of my concerns without hesitation
5/14/2026
Linda R. VERIFIED CUSTOMER
Over 4 hours for a 15000 inspection no oil, and a brake resurface on the rear. Car sat in my view after it was ready for 25 mins more. It’s rough to put up with the dealership. Employees having a circus and hot dogs. Talked to others waiting same experience
5/14/2026
Patricia L. VERIFIED CUSTOMER
We specifically asked him to be sure and check the spare tire. He assured us it would be done. On the work sheet he gave us, it showed nothing being done with the spare tire.
5/13/2026
Rodney A. VERIFIED CUSTOMER
Good experience.
5/13/2026
Alfrieda T. VERIFIED CUSTOMER
Zach was the complete professional. He explained the additional work that was required including the cost. Very courteous.
I will want to use Zach for all future appointments.
5/13/2026
Nicholas C. VERIFIED CUSTOMER
Over my last several service appointments there had been a screen recall for my tundra and the service attendants suggested that I would have to leave the vehicle due to the recall taking at least 1-4hrs. I’ve been unable to leave it as it is my only vehicle. Zach was the first to assure me it could be done with only a slightly longer wait than the normal oil change and I wouldn’t have to leave it for the day. I was in at 730 for an 8 appt. and out by 1030 with oil/tire rotate/recall complete. Extremely pleased with Zach’s quick, efficient and informative customer service!
5/13/2026
Steven D. VERIFIED CUSTOMER
I had an excellent experience.
5/13/2026
Raymond A. VERIFIED CUSTOMER
My wife received outstanding customer service from Zach Corbin.
5/13/2026
William A. VERIFIED CUSTOMER
All was good - great service - mechanic was fantastic.
No issue but my lug nut key was not returned.
Fortunately the Service Rep was able to locate it.
Well there is one issue -
Mr Allen won’t sell me the white Tacoma 4x4 in the lobby ????
But I understand - I won’t sell my ‘96 Tacoma I bought from his dad in ‘96.
???? Bill
5/12/2026
Robert T. VERIFIED CUSTOMER
He was very helpful
5/12/2026
Sharon D. VERIFIED CUSTOMER
Very polite and nice!
5/11/2026
Clara S. VERIFIED CUSTOMER
Everything was fine
5/10/2026
Jason B. VERIFIED CUSTOMER
Donnie was great!
5/10/2026
Lafonda W. VERIFIED CUSTOMER
Ms. Arianna Crouse was very helpful nice and respectful. She told me what they're going to service on the car and how it went. Everything went well. Thank so much