My windshield wiper fluid and the fluid that keeps the air cool in the car wasn’t filled. I had a full service scheduled and a full service wasn’t provided.
5/20/2026
Sherry K. VERIFIED CUSTOMER
Donnie was very personable, thorough and informative.
5/20/2026
Ken M. VERIFIED CUSTOMER
Rose deserves a raise she is the best
5/20/2026
Jayon D. VERIFIED CUSTOMER
Excellent service. Very friendly and quick. Donnie did great
5/20/2026
Melissa B. VERIFIED CUSTOMER
My only complaint is this is the second service where my mileage is not accurately recorded on my paperwork. This inaccuracy then leads to incorrect mileage on the oil change sticker. I came in with over 119,000 miles on my vehicle. Someone put in a number about 5,000 less. Customers rely on service staff to ensure we are getting the proper service appropriate for our mileage. We also depended on referring to the sticker placed on our car. The sticker reflects mileage that is significantly less than what I am currently at.
5/19/2026
Madeline G. VERIFIED CUSTOMER
Donnie is so nice! Loved him.
5/19/2026
David H. VERIFIED CUSTOMER
Very respectful and friendly
5/18/2026
Alexander M. VERIFIED CUSTOMER
Was greeted when i arrived; my vehicle was checked in, i found a table and chair and relaxed . A short time later my vehicle was ready and off i went. All your folks were very polite, and businesslike. Enjoyable to relax and sit back and read my book.
5/18/2026
John M. VERIFIED CUSTOMER
I was well informed and give specific details about my car by Rose Monzingo. Rose has treated me respectfully and this treatment has made me feel as a very valued customer. Rose is the main reason that I will return to JAllen Toyota.
5/18/2026
Maxmilian H. VERIFIED CUSTOMER
Extremely easy service. Any and all questions were answered.
5/18/2026
Lisa B. VERIFIED CUSTOMER
Rose was great!! She was very thorough and detail oriented. I really appreciated the way she communicated with us throughout our time getting our car serviced. I would recommend her to anyone!! She was great!!
5/18/2026
Grayson R. VERIFIED CUSTOMER
Arianna was very helpful and informative will definitely be coming back.
5/18/2026
Theodore P. VERIFIED CUSTOMER
No - and yes Did you get our feedback? Ted Passyn
5/17/2026
Walter E. VERIFIED CUSTOMER
He always gets us in...Does everything he says.
5/17/2026
Stephanie B. VERIFIED CUSTOMER
MR.CORBIN HELPED ME OUT VERY WELL. HE IS A GOOD SALES SERVICE PERSON. I WOULD USE HIM AGAIN WITH MY CAR. I REALLY Appreciated his help. Thank you so much
5/17/2026
Kody D. VERIFIED CUSTOMER
Quick, efficient, reliable, solid communication.
5/16/2026
Maegon N. VERIFIED CUSTOMER
Y’all will not do my car ever again. $120 for an oil change is HORRIBLE
5/16/2026
Bob D. VERIFIED CUSTOMER
Did an excellent job and the service techs also did an excellent job
5/16/2026
River J. VERIFIED CUSTOMER
Jon was great and was and enjoyable experience
5/16/2026
Darby K. VERIFIED CUSTOMER
She was great! A real delight to work with. Also, the Parts Department was terrific...especially Mike who walked out to my car and solved a problem I was having due to my lack of knowledge on how to get a flash drive to work on my car. He solved it right away and this is a problem evidently that a lot of people are having judging from the online comments. I'm extremely impressed with the entire organization and look forward to coming back for service and maintenance checkups, etc. Thanks again!