She gave me her card since I am having trouble with my radio staying on after backing up. She said to video the issue and send to her. Which I will next time it happens. Thanks for your concern.
5/6/2026
Robert B. VERIFIED CUSTOMER
I have been a loyal customer for all service on my Tacoma since purchased. However, service prices seem to have risen significantly. I am considering having my vehicle serviced elsewhere based on price. I regret this however, because you all have been awesome to deal with.
5/5/2026
Arnold A. VERIFIED CUSTOMER
Thank you all for the service on my vehicle the only one complaint I have is that my tire pressure gauge light is still on and it was brought to the service rep's attention other than that, thank you all the service of my vehicle.
5/5/2026
Tamica B. VERIFIED CUSTOMER
Yes I would highly love to be contacted. I actually was going to submit a complaint soon.
5/4/2026
Joseph D. VERIFIED CUSTOMER
Donnie is the best the service was the best
Thank you
Joe Drew
5/3/2026
Christopher B. VERIFIED CUSTOMER
Rose was very good and professional
5/3/2026
Dylan G. VERIFIED CUSTOMER
There was a scratch on my door that I hadn't seen prior to work being done. I do appreciate what yall do nonetheless.
5/3/2026
Keleigh G. VERIFIED CUSTOMER
Jonathan and the team did a fantastic job! Thanks J Allen
5/3/2026
William K. VERIFIED CUSTOMER
I had to call 5 times to figure out what was happening with my car as it was kept for a day and a half before a simple inspection was done. Not even the repair. Nobody told me when my car was being worked on, called me to let me know that the inspection was done or answer questions I had about a warranty. I was constantly told that someone would call me but it never occurred. I had to call for the information every single time.
5/2/2026
Elizabeth R. VERIFIED CUSTOMER
I regret that when I had my 10:00, the diagnostic computer was down;
car could not be analyzed. However I came with a specific issue and really didn't plan on the car being analyzed. I knew what I wanted fixed and the vehicle was running fine.
Donnie was very professional and stayed on top of the service needed.
5/1/2026
Rana T. VERIFIED CUSTOMER
A few months ago my 06 LC had $10k service
Brought back for same steering wheel/axle rod/bearing much worse they paid $4k kept for a week they said was ready the car was worse they also charged for a part and said in the car but was not
Zack said car is fixed took Dennis for a drive and he saw how bad
Last year they destroyed my 04 LX470 had to tow it to Lexus Mobile they said Allen Toyota totaled it!
5/1/2026
Christopher K. VERIFIED CUSTOMER
All I know is to call Rose if I ever need anything at all. She’s the one who will make things happen! Thanks Rose
5/1/2026
Courtney R. VERIFIED CUSTOMER
Very friendly and personable.
5/1/2026
Cynthia B. VERIFIED CUSTOMER
I was told that my required factory recall, regarding the rear view camera, would take 4 hours!! I said okay and headed for the coffee machine. Well after only 2 hours my repairs were completed. Thank your crew (krewe)!!!
5/1/2026
Jose M. VERIFIED CUSTOMER
Good service ????????????
5/1/2026
Nancy E. VERIFIED CUSTOMER
AJ was so very kind and patient while helping me to get my car to function. He is the best and in my opinion he is extremely knowledgeable about the cars he oversees.
5/1/2026
James M. VERIFIED CUSTOMER
Jaylen was very professional, attentive to my needs,kept me informed, and a bright spot to my day.
5/1/2026
Kenny D. VERIFIED CUSTOMER
Left SUV overnight for service. He went out of his way to check the repair status the next afternoon before left home. That meant a lot.
5/1/2026
Dwayne B. VERIFIED CUSTOMER
Na
5/1/2026
Christy M. VERIFIED CUSTOMER
Zach was incredibly helpful and attentive during my recent visit! He clearly places customer service and experience as his number one priority. This, combined with his thoughtfulness and attention to detail, has earned my trust and loyalty.