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Real Reviews from VERIFIED CUSTOMERS
Marjorie H. VERIFIED CUSTOMER
I could not be happier with the treatment I received from Tim in a very stressful situation. I can honestly say that I have never been treated so kindly and respectfully ever at another service department. He went above and beyond to make sure my daughter and I were comfortable during our time waiting for my husband to arrive from 4 hours away to pick us up, even checking on us before he left for the day to make sure we did not need anything else. He has been phenomenal in communicating with me during the entire process. Thank you so much for making a very scary, stressful situation a little easier, I am very grateful.
4/1/2026
Thomas S. VERIFIED CUSTOMER
I don’t think it should take 2 hours to do an oil change and i asked that the car be washed and vacuumed. It was washed but not vacuumed at all even though it was written on the green tag on the mirror. So your employees or either lazy or incompetent or they can’t read
4/1/2026
Carl K. VERIFIED CUSTOMER
The job was to fix the scratch in the front bumper and the ding in the door. The door ding was skipped.
4/1/2026
Steven G. VERIFIED CUSTOMER
She was great! Thanks!
4/1/2026
Susan P. VERIFIED CUSTOMER
As usual, Tim treated us very well. Could not be any happier with his service.
4/1/2026
Susan O. VERIFIED CUSTOMER
Tim is always a joy to work with. He treats his customers with respect and is helpful in every situation. Thank you for ALWAYS helping Tim!!!!
4/1/2026
Kim A. VERIFIED CUSTOMER
Teresa was GREAT!! She treated us like family, and kept us up to date on the servicing of our vehicle. Teresa is a outstanding representative for Suntrup Hyundai.
4/1/2026
Devona L. VERIFIED CUSTOMER
Great customer service and professional
3/31/2026
Michael N. VERIFIED CUSTOMER
Quick and thorough
3/31/2026
Steven J. VERIFIED CUSTOMER
The cabin filter is very expensive
3/31/2026
Serena C. VERIFIED CUSTOMER
She was very polite.
3/31/2026
Matthew R. VERIFIED CUSTOMER
Acacia was very friendly and engaged with my questions/concerns. I felt valued and taken care of. When presented with a question, she provided her knowledge and humbly partnered with an expert for a deeper dive into mechanics of the alignment. Thank you and see you next time!
3/30/2026
Robert L. VERIFIED CUSTOMER
Tim was very helpful and attentive to all of my needs.
3/30/2026
Randy W. VERIFIED CUSTOMER
Tim was fantastic ! Kept me up to date and was very knowledgeable and informative! My car was also washed and brought out front for me !
3/28/2026
Paula A. VERIFIED CUSTOMER
Tim has always been great since the first time I started working with him. He always makes sure I am well informed about my car,and always very thorough. He always seems to be in good spirits. Thank you Tim for caring.
3/28/2026
Gabriela S. VERIFIED CUSTOMER
The final price was very different from the quoted price. My sales person was very nice and worked with me to offer a coupon but there should be more transparency upfront.
3/28/2026
Amie S. VERIFIED CUSTOMER
Thank you for the fast, friendly, informative, as affordable as any car service can be.
3/27/2026
Rhonda K. VERIFIED CUSTOMER
Excellent service everyone was so nice and helpful!
3/27/2026
Lloyd G. VERIFIED CUSTOMER
Tim was great. He carefully explained what was done to the car. He arranged for a rental car. He is g terrific ambassador for your dealership.
3/27/2026
Tracey S. VERIFIED CUSTOMER
Acacia is awesome. V ry happy with today’s services!
3/27/2026