Alex did a great job, just as he had my last appt. He quickly came and told me he’d have the car a whole and got me in a loaner for the day. Excellent customer service. Will ask for him again next time.
5/9/2026
Heather T. VERIFIED CUSTOMER
Always a great experience!
5/9/2026
Valsigna R. VERIFIED CUSTOMER
Angela was very kind and nice always had a smile on her face and I felt very welcomed by her not 2 many customer service reps are kind and friendly like her definitely loved her attitude
5/9/2026
Judy S. VERIFIED CUSTOMER
I’m very pleased with Tim. He is a very respectfully person.
5/9/2026
Miles R. VERIFIED CUSTOMER
Alicia went above and beyond to website I had a great experience.
5/9/2026
Nigora B. VERIFIED CUSTOMER
Mr.Mccarthy was amazing, he already helped me 3-4 times, he is very nice to everyone, every time when I was there I watched him, he explains everything completely understandable, wonderful service, thank you Mr.Tim!
5/9/2026
Brittany Z. VERIFIED CUSTOMER
Thank you, Tim, for always being upfront and honest about the work performed! You're the best!
5/9/2026
Julia J. VERIFIED CUSTOMER
Alex was outstanding. From the time I dropped off my car for service, Alex kept me apprised of its status and answered all of my questions throughout. Alex worked with my insurance adjusters, and turned everything around in no time. I am thoroughly happy with the results! Thank you and Alex for getting me and my car back on the road!!!
5/8/2026
Lloyd G. VERIFIED CUSTOMER
Tim is an excellent representative of your dealership. He is extremely helpful, eager to answer any and all questions, and above all very nice and friendly. You have a great employee.
5/8/2026
Ember J. VERIFIED CUSTOMER
Tim is perhaps the best customer service person I’ve ever worked with in any context. The man should teach.
5/8/2026
Michael B. VERIFIED CUSTOMER
Tim is awesome
5/8/2026
Charles J. VERIFIED CUSTOMER
She greeted me immediately and took care of all of my questions in a friendly and professional manner. She was great.
5/8/2026
Edward W. VERIFIED CUSTOMER
Maybe a quick oil change spot instead of waiting an hour
5/8/2026
Gerald V. VERIFIED CUSTOMER
I think I have an oil leak from a simple oil change. We shall see. If so you will hear from me.
Other than that no issues.
5/8/2026
Pat M. VERIFIED CUSTOMER
Kayley is the best 1000 stars
5/8/2026
Robyn W. VERIFIED CUSTOMER
Thank you for the great service! It was exceptional visit! I really appreciate the shuttle getting my kids to school. Thank you
5/8/2026
Laura H. VERIFIED CUSTOMER
I have always received excellent service since my purchase in 2023. I will continue to support Suntrup Hyundai with my care care. My loan been paid since 2025. Now I'm enjoying my Elantra without the car note. I constantly refer people to purchase a vehicle with you all any chance I get.
5/8/2026
Scott T. VERIFIED CUSTOMER
I appreciate Alex’s commitment to getting our car taken care of and staying in touch throughout the process. You could make his job easier by engaging more body shops to work through back long of paint necessities. He did the best with his options for sure. Thanks for your help, Alex!
5/7/2026
Carla O. VERIFIED CUSTOMER
Purchased a new car with a paint issue took 5 weeks to get my car back in to get the paint fixed at which time I was told that they had an appointment with the body shop I took it in on a Wednesday on Monday had been done yet finally on Tuesday they did the work and I got it back on Wednesday meanwhile I had an economy card to drive which my handicapped brother could not use I was not happy that my car sat there for 4 days while they did nothing and I could have been driving it. Overall the car came out nice the paint problem is fixed and the problem was resolved but with but not without issues. I also called and left messages numerous times never got called back had to go to the dealership twice to see the status of my car in my opinion that's not customer service
5/7/2026
Howard L. VERIFIED CUSTOMER
Kaylee was very helpful and answered all my questions politely. My only problem was trying to reach the service Dept. I am old school and not good with all the computer way of interacting with people. I am a face - to - face person or actually speaking to a person. I do not carry my phone around and look at it constantly, so it is frustrating for me at times. This is not a reflection on the service to my car. This is a reflection of the difficulty reaching you on your phone system. Also you should update the phone number on your Map listing on the GPS app. It says the phone is not valid.