Tim is extremely helpful & knowledgeable and able to explain thoroughly what the car issues are.
He’s a really nice guy too.
And tell him I said so.
3/18/2026
Kim A. VERIFIED CUSTOMER
Teresa was outstanding. We seriously appreciate the help she provided. Teresa is a great asset to your company
3/17/2026
Ann G. VERIFIED CUSTOMER
Tim was very thorough in his explanation on my Palisade’s service recalls. He was also very courteous and that goes a long way in my books! Thanks Tim for a job well done!
3/17/2026
Brenda B. VERIFIED CUSTOMER
All I can say is the reps are doing a great job. Friendly and professional and want to make sure everyone is satisfied
3/17/2026
Michael D. VERIFIED CUSTOMER
I appreciate keeping me updated
3/14/2026
Ryan P. VERIFIED CUSTOMER
Total time for initial contact to full repair was over 48 hours for a tire repair. This is an unacceptable amount of time for a simple repair
3/14/2026
Theresa V. VERIFIED CUSTOMER
Our technician, Alex, did a fine job. We brought my vehicle in for a broken sun roof mechanism, which we knew ahead of time. This was verified by the evaluation. We were then charged $200(!) to be told what we already knew (not towards the repair). We understand that there will be a fee - $50 would be appropriate, $200 is outrageous.
3/14/2026
Azaan W. VERIFIED CUSTOMER
My experience at Suntrup Hyundai South for my recent oil change was excellent from start to finish. The service team was professional, efficient, and made the entire process smooth and stress-free. From the moment I arrived, they were welcoming and attentive, making sure my vehicle was checked in quickly and that I understood exactly what service was being done. The oil change itself was completed in a timely manner, and I appreciated how carefully they handled my car and kept me updated while I waited. What really stood out to me was the extra level of care they showed—especially the complimentary car wash at the end of the service. It was a small but thoughtful touch that made a big difference, and it was great to leave not only knowing my vehicle was running well but also looking freshly cleaned. Experiences like this are why I value good customer service, and the team truly made me feel like my time and my vehicle mattered. I left feeling very satisfied with the quality of service and grateful for the professionalism and courtesy shown throughout my visit. I appreciate the service.
3/14/2026
Ashley S. VERIFIED CUSTOMER
Everything was great
3/13/2026
Mary H. VERIFIED CUSTOMER
Alex was absolutely amazing to work with! Very thorough and informative!
3/13/2026
Catherine L. VERIFIED CUSTOMER
Teresa Declue was wonderful! My issue is that the heater problem with my car was not resolved and I was told that it's functioning as it was designed to. I'm assuming that it's designed to not warm up my car in the winter and I'm not satisfied with that.
3/13/2026
Don A. VERIFIED CUSTOMER
I have known Tim for quite a while and he has ALWAYS done me right. I only know 3 men of integrity. Tim is one of those men!!!
3/13/2026
Tracie P. VERIFIED CUSTOMER
The repair was done, but communication could have been better. When I picked up my car after the bumper replacement, the inner fender liner was missing and they hadn’t noticed until I pointed it out. I’m glad I checked before leaving. It also took about a month to order and install the new one, and I had to follow up several times by call and text for updates. but they made sure everything was taken care of in the end. I appreciate the effort to get it fixed and the final result looks great.
3/13/2026
Ember J. VERIFIED CUSTOMER
Always a pleasure doing business with Tim.
3/13/2026
Marlene W. VERIFIED CUSTOMER
The service dept provided excellent service Within a day isue with suv was resolved.
3/13/2026
Janelle D. VERIFIED CUSTOMER
Angela was personable,, communicative, friendly and knowledgeable. I will definitely as for her to be my service advisor in the future!
3/13/2026
Robin R. VERIFIED CUSTOMER
Good service as always. Only issue was that it took way to long. Dropped off at 8:30 AM, and wasn't ready until 4 PM.