Tim McCarthy always does a great job. He is very knowledgeable professional, polite and explains the process very well. He is very much appreciated
4/28/2026
Matt A. VERIFIED CUSTOMER
Tim did an incredible job as always! Truly grateful for his service, transparency and friendliness.
4/27/2026
Joann W. VERIFIED CUSTOMER
Tim was very good in checking out the various concerns that I had about my car. I have complete confidence in the service that Tim and the mechanic give my car. Thank you.
4/25/2026
Simon B. VERIFIED CUSTOMER
Always great service. Also, great job on the speed. If I would have known it would be that fast I would have waited.
4/25/2026
Carolyn B. VERIFIED CUSTOMER
I love the fact that Tim is always straight to the point and doesn’t sugarcoat anything! He is very helpful though and is good at what he does.
4/25/2026
Marcia S. VERIFIED CUSTOMER
Tim McCarthy is a gem. Appreciate him and the service provided.
4/24/2026
Steven H. VERIFIED CUSTOMER
Great job as usual by Tim
4/24/2026
Theresa R. VERIFIED CUSTOMER
Alex is professional & service-oriented. He responds promptly with texts to keep me informed about my car when being serviced. He is also very kind in helping me get to my car, as I have a balance issue. I appreciate good service & decent people & that's why I like Alex/Suntrup. Thank you.
4/24/2026
Clara N. VERIFIED CUSTOMER
KAYLEY IS MY GIRL! she’s a pro and the BEST
4/24/2026
Francis F. VERIFIED CUSTOMER
It's exploitative to have video of the problem and to ask if there's a warranty issue and have me come in and pay $200 for diagnostics to know that it's not covered, AND THEN charge twice as much as anyone to fix it.
4/24/2026
Brian E. VERIFIED CUSTOMER
Kayley is always a pleasure to work with. She is a true asset to your service team.
4/24/2026
Vinitha G. VERIFIED CUSTOMER
Acacia is an awesome advisor!
4/24/2026
Amy M. VERIFIED CUSTOMER
Fast, easy and correct. What more can I say.
4/24/2026
Steve A. VERIFIED CUSTOMER
Angela was very helpful and I will be back! I have a question or suggestion. I would think giving a customer a clean vehicle would promote your business!
4/24/2026
Lisa C. VERIFIED CUSTOMER
Acacia was great, starting with an upbeat greeting! She was informative and thorough. Ending with a short summary and send off. Great all the way through!