I had a electrical problem with the main screen. Tim outlined what would be done I particularly liked the video from tech, Billy Pierce. Tim also went over everything when I picked up the car. I am more than satisfied with your services.
I am less satisfied with the build quality of Hyundai. I did not think I would need service on a car I bought on January 2.
3/12/2026
Janice T. VERIFIED CUSTOMER
Teresa’s customer service was excellent- friendly, sincere, helpful! My whole experience there was very positive (service from others, as well). I so appreciated my car in a spot near street and ready to go, it made me smile- thank you!
3/12/2026
Lisa G. VERIFIED CUSTOMER
Tim is very good. Great follow up thru my visit. All ways take good care of.
3/12/2026
Cynthia C. VERIFIED CUSTOMER
Austin was good and the accessment was done and quotes received quickly. I think when keeping cars overnight the rep should call and let customer know that the car will need to be there another day before you all close.
3/12/2026
Kathleen W. VERIFIED CUSTOMER
Angela was fantastic, kind and informative.
3/12/2026
Samantha N. VERIFIED CUSTOMER
Tim was truly a pleasure to work with. I have never received better service in my years of having cars serviced than Tim. The man deserves all the praise! Knowledgeable, thorough and over delivered!
3/12/2026
Jesse G. VERIFIED CUSTOMER
Car wasn’t fixed to my standards and communication about the issue was nonexistent. The whole experience has been a complete mess and highly disappointed that a business would treat a customer this way. I’m absolutely positive I will never purchase another Hyundai in my life and will tell everyone I know to do the same. Just a horrible experience!
3/11/2026
Mary W. VERIFIED CUSTOMER
Alex took absolutely the best care of my vehicle today. He had rental vehicle ready as soon as I got there. I was very impressed in the prompt care I was given. Please let Alex know I appreciate the quality of service I received.
3/11/2026
George J. VERIFIED CUSTOMER
They forgot my window sticker that tells me when my next maintenance is due!!
3/11/2026
Christopher B. VERIFIED CUSTOMER
Service was great
3/11/2026
Debra F. VERIFIED CUSTOMER
They charged me $105. For Trying to program a new key fob, that I had to order online, because you can’t get them, anymore. A waste of my time And money!
3/11/2026
Paula A. VERIFIED CUSTOMER
Tim is always very cordial and always seems to care about his customers receiving the best from him and his mechanics. I always have a pleasant experience. Thank you Tim.
3/10/2026
Gordon H. VERIFIED CUSTOMER
Service was great and Angela was wonderful, very nice and professional, thank you ????
3/10/2026
Jason I. VERIFIED CUSTOMER
Thank you. Always appreciate the professionalism and communication.
3/10/2026
Mark P. VERIFIED CUSTOMER
If it any broke don’t mess with it. He’s top notch and would trade dealing with anyone else????
3/10/2026
Stephanie P. VERIFIED CUSTOMER
Fast courteous service
3/10/2026
James F. VERIFIED CUSTOMER
The vehicle got in quickly and because of that all the recalls were able to be completed with my scheduled maintenance in my availability timeframe.
3/10/2026
Sarah M. VERIFIED CUSTOMER
Austin the person who checked me in was polite,personable and professional. His persistence to detail and knowledge of what I was asking for was refreshing. He was kind and made the wait (nearly 4 hours) bearable. He is a great asset to your organization.
3/9/2026
Theodore H. VERIFIED CUSTOMER
Teresa Declue was very helpful and accommodating.
3/7/2026
Terry M. VERIFIED CUSTOMER
Alex explained how service works at suntrup. I was confused as how to make appointments. I understand now and I’m completely satisfied with my service and extremely happy with Alex for taking the time to explain how things work.