This was my first time coming for service with a new car. Getting it scheduled was a bit of a trick between the car wanting to schedule and then calling in … the Hyundai car online deal didn’t work. Next time I’ll just call y’all directly and get it scheduled. The service was great.
5/14/2026
Ron M. VERIFIED CUSTOMER
Great service Thanks
5/14/2026
Chris S. VERIFIED CUSTOMER
Tim is excellent!
5/14/2026
Charnice J. VERIFIED CUSTOMER
Lights on dash and car will not start
5/14/2026
Sharon H. VERIFIED CUSTOMER
Alex does his job very well...he explained everything to me an got me a shuttle to go homeland picked up to come back an get my car. Very courteous and nice!
5/14/2026
Karen S. VERIFIED CUSTOMER
No complaints with Tim - he's always very helpful and accommodating. Usually I drop my car off and pick it up later that day - this time I chose to wait since it was just an oil change & tire rotation - 1 to 1-1/2 hours. It was 3 hours before I was able to get my car and leave. I understand there were a couple of recalls - had I known that ahead of time I would have dropped it off.
5/13/2026
Ralph S. VERIFIED CUSTOMER
My app is still showing where my vehicle is in need of service, which is not accurate. I mentioned this to the service rep who indicated the info had been submitted and it may take some time for your system to sync up. As I’m responding to this message almost 8 hours have passed and the app still indicates I have not had the required service done. This is a poor representation of Hyundais’ data system.
5/13/2026
Jackie B. VERIFIED CUSTOMER
Austin was great but i got my car back with all four of my tires saying a different reading 35 33 25 and 30 my car got washed but not vaccum out but austin
5/13/2026
Jerry P. VERIFIED CUSTOMER
Acacia, is why I keep coming back. Very professional right from greeting me by name and taking care of my service by going over the work order. She is a plus to the organization. I've taught customer service for a well known brand and she exemplifies the way it should be. Ill be back.
5/13/2026
Andrew V. VERIFIED CUSTOMER
Tim was very friendly and helpful.
5/12/2026
Meagan P. VERIFIED CUSTOMER
Tim was excellent, very professional and explained everything in great detail. Very informative and extremely easy to work with! Highly recommend!
Thank you!
5/12/2026
Chad W. VERIFIED CUSTOMER
My high pressure fuel pump wasn’t tightened so it sprayed fuel all over as we drove down the highway.
5/12/2026
David M. VERIFIED CUSTOMER
Kept me informed of progress. Friendly service.
5/12/2026
Andrea S. VERIFIED CUSTOMER
I sat near the window. It took around an hour for my car to even be pulled into a bay to be worked on. I had an appointment, so this should not have happened. You’re over scheduling. I was prepared for an hour and a half but this was a two hour appointment.
Then you wanted $150 to change both air filters when the combined price on Amazon is $25. Ridiculous.
5/12/2026
Kyle D. VERIFIED CUSTOMER
Tim is amazing. Acacia is amazing. Kayley is amazing.
5/12/2026
Mary Z. VERIFIED CUSTOMER
Service work was fine! My car as far as there was grease on the seat and my white on my steering wheel had black marks all over it!
I do keep a clean car and my car went in cleaner and came out with water spots all over it from the car wash.
I am sure the work itself was done well!
When I got home I cleaned it all up immediately!
Just a little disappointed!
5/12/2026
John T. VERIFIED CUSTOMER
Austin did a great job. Kept in touch and was very helpful! Great customee service.
5/12/2026
Morgan P. VERIFIED CUSTOMER
Acacia was extremely helpful and made the scheduling process very smooth. She thoroughly explained everything we needed done and is extremely knowledgeable!! 10/10 customer service!!
5/12/2026
Patricia W. VERIFIED CUSTOMER
Alex is always very nice & accommodating. He always goes above and beyond with service to my Pallisade!
5/11/2026
Stephen G. VERIFIED CUSTOMER
Tim always provides me with exceptional service on both of my hyundais.