Suntrup Hyundai Auto Repair Service

Alex has always been there for me jumping thru hoops helping me try to resolve this check engine light. Thank you. Dave

Professional and mostly on time.

First of all, I had to argue about why the rear wiper blade was not installed after it was included in my work order. I was challenged with an extra charge after I paid and went to my car and found it wasn't done. I finally, after some loud discussion and getting an opinion from the service manager got the extra charge dismissed. Then upon driving away, I discovered that someone had taken several quarters from my driver's armrest that I keep there for shopping carts. It's not the value, but I feel like my personal space was violated. Not sure if I will return for anything other than warranty work in the future.

Acacia was awesome! She did a great job helping me out, being attentive, and accommodating

Quite a few people were sitting in the waiting area and a woman employee walked through an noticed her grandmother sitting in the waiting area. She appeared to be surprised and announced to the room that she would have brought grandma's car in had she known. She said let me go see who is working on your car, comes back in and announces that she moved her to the front of the line! That was not received well with the rest of us sitting in waiting room who had arrived before grandma. It really was very unprofessional!! Also every time we bring our car in the inside gets vacuumed but not today, is this something new?

Alex is great

This issue after Suntrup Hyundai South Serviced my car issue was "NOT" on arrival of bringing my car in for Oil & Transmission Change I asked Austin Perrone Austin did I say I had Issues with Shimmy Vibration on Start Stop Plus misfire when idle Austin said"NO"you Did Not mention. But today 2/19/26 your telling me It's my 3 Mounts are going bad not on bring -ing in All good No Problem! When leaving Happen"Immediately" on leaving. It Happened On Service Mechanictime He had to Feel "Huge Vibration" In Starting But said Absolutely Nothing Why. You realize it Happen while doing the 2 oil Changes to me that's a Failure Lack of Cust- somers Service you most Diffenately DidNotSee Recognize then but Now You Do.I feel it Happen while in service being Worked on so to me SUNTRUP is Responsible For Damages.AGAIN not that way when brought in. Please Consider.. 1 No symptoms of issue I would have said so 2 Smooth like new Orig 3 No one servicing my Car said anything of said "issue" because there was "none" on "Arrival" 4 mechanic had to know But choose not to say WHY because happened on"histurf"Not Before This is the 1st time I had such an issue trying to Text I had to adjust so i could Copy. My 1st statement was so Difficult why so making can't see what your typing plus Diffenately copy sure there's a Reason!

I like that the mechanic Travis showed me the condition of my filters so I could see for myself he's the first that did that and make sure that I was safe by replacing my battery and gave me pointers on my tires. And Tim McCarthy's awesome at making everything go smoothly and even knew about the recalls before I got there and I love that you do the alignment as you're going through the door so you know what conditions are in

He is very carteous. He is very knowledgeable. He's also extremely friendly. Good guy, all the way around.

Job well done!

The service was very good. Angela was great.

I like having Tim wait on me when I bring in my Santa fe. He is very kind and explains the need and the work to be done.

Angela was very helpful and very cordial. The mechanic was very through and fixed the problem.

Austin did a fantastic job and everyone was kind and helpful!! Thank you!

We appreciate the communication of updates as our vehicle is being serviced

None

I appreciate Tim!

Angela was extremely helpful and communicative. Thank you!

What exactly was done other than wasting an entire day.

Tim is 100%. He has always been trustworthy.