Tim was very professional and helpful. Thank you to the team that worked on my car.
2/13/2026
George I. VERIFIED CUSTOMER
Angela was GREAT but I still have to return for remedy of rattling issues that were not corrected.
2/12/2026
Edward M. VERIFIED CUSTOMER
Acacia has assisted me on at least three service visits. She's awesome. Courteous, smart and prompt. Keep her. Pay her! She only enhances your company's business.
2/12/2026
Elishea J. VERIFIED CUSTOMER
Tim should not be left alone to contact customers via messaging. This is the second issue I have had with Tim so it needs to be documented
. His communication lacks clarity and major structural, grammatical, and mechanical mistakes. This lead to parts being put on my car I did not ask for NUMEROUS TIMES!! I fear this may be ongoing with Tim so I encourage Tim maybe complete a training and/or have his management team shadow him to assist him. He made my experience today blatantly put, awful!
He made me wait up at the dealership, 2/11/2026, an extra hour throwing off my schedule for the entirety of the day. I will make sure in the future Tim is NOT the advisor for my 2018 Hyundai Tucson.
2/12/2026
Julie W. VERIFIED CUSTOMER
She was very professional.
2/12/2026
Michael W. VERIFIED CUSTOMER
Tim was fast and professional, very good about communicating with me the status of my vehicle. A very good experience.
2/12/2026
Rudolph J. VERIFIED CUSTOMER
Service has greatly improved since I was there. Bravo
2/12/2026
Adrian D. VERIFIED CUSTOMER
Pleased with the advisor that assisted me today
2/12/2026
Brian L. VERIFIED CUSTOMER
My advisor Austin will not return my text and nobody ever gets back to me
2/11/2026
Tammy S. VERIFIED CUSTOMER
He was amazing
2/11/2026
Brandon B. VERIFIED CUSTOMER
Alex was great. Made Everything easy.
2/11/2026
Thiago V. VERIFIED CUSTOMER
This is by far the best dealership in St Louis. Before my first in December I was ready to NEVER buy a Hyundai again... You guys changed my mind, your team is very good and serious about customer service. Congrats.
2/11/2026
Teresa W. VERIFIED CUSTOMER
ACACIA is always plesant and helpful. Very much appreciated.
2/11/2026
Jeannine R. VERIFIED CUSTOMER
Her service was amazing and I am completely satisfied with my experience.
2/11/2026
Kelly B. VERIFIED CUSTOMER
Tim McCarthy is the reason I stay with Suntrup. Tim truly cares about his customers and ensures all service needs are made. He goes above and beyond. I’ve seen him in action every time I drop off or pick up my vehicle! Treat him well. You’ve got a great employee!
2/11/2026
Francesca G. VERIFIED CUSTOMER
Tim is outstanding, it's because of him that I keep coming back
2/11/2026
Jaime F. VERIFIED CUSTOMER
Thank you, Acacia!!
2/11/2026
Terry B. VERIFIED CUSTOMER
Very polite and helpful
2/10/2026
Jim M. VERIFIED CUSTOMER
While we're not sure if we gotten to the bottom of the issue, after a few things were done, Tim is having me come back in a 1,000 miles to check the program logs for issue codes and to see if I notice an approvment.