Excellent service all around, Tim was extremely helpful and answered all questions, great experience.
6/4/2026
Karen M. VERIFIED CUSTOMER
Tim was great
6/4/2026
Suzanne S. VERIFIED CUSTOMER
Kayley was very helpful and went out of her way to help me.
6/4/2026
Karen S. VERIFIED CUSTOMER
Tim was very professional and did a good job of keeping me informed with texts. I plan to ask for him again.
6/4/2026
Rhonda F. VERIFIED CUSTOMER
She responded right away
6/4/2026
Paul G. VERIFIED CUSTOMER
Kayley was very helpful in getting my car repaired.
6/4/2026
Katherine R. VERIFIED CUSTOMER
Acacia is always wonderful to deal with and quick to send any updates on your vehicle maintenance.
6/4/2026
Jeffrey B. VERIFIED CUSTOMER
Irish was very helpful and informative and appreciated my comments about my car
6/4/2026
Geoff M. VERIFIED CUSTOMER
I made an appointment for an oil change at 9am. By around 1pm I was told my car was still waiting with several others in front of it. Car was finished a little after 2. That's 5 hours for a service that takes maybe 30 minutes. And my car was there for 6 hours because I dropped it off early.
The few dollars I might save by going there vs valvoline or other facility that sticks to the appointment time, isn't worth the inconvenience of not having my car back in a timely manner
6/3/2026
Marvin And. VERIFIED CUSTOMER
OUTSTANDING is a totally insufficient descriptor when evaluating Tim McCarthy.
6/3/2026
Becki M. VERIFIED CUSTOMER
Thank you so much for your help and taking care of my tire!
6/3/2026
Jojo S. VERIFIED CUSTOMER
Everything was great. Just complaining about the $1.48 sticker charge. Seems silly
6/3/2026
William R. VERIFIED CUSTOMER
Great work and great service
6/3/2026
Elizabeth H. VERIFIED CUSTOMER
Would recommend Alex Rodriguez and Kayley Dickson
6/3/2026
Lynn V. VERIFIED CUSTOMER
Suntrup Hyundai Service department is the best!!! Working with Kayley is always easy. She communicates clearly and is great at keeping me up to date while my car is with them.
6/2/2026
Chad C. VERIFIED CUSTOMER
Waiting too long after I was told it was ready. Found out after after 20 minutes of waiting that they were cleaning my car. I was pressed for time so i would have liked to have been given the choice of waiting to have it cleaned or receiving it as is. I missed my next appt because of this unexpected delay
6/2/2026
Colin C. VERIFIED CUSTOMER
I’ve worked with Tim recently on some unfortunate situations, but he has been very professional and accommodating. He does a great job and goes above and beyond. It’s amazing with how busy he is, but he always maintains a great attitude and polite demeanor.
6/2/2026
Cory K. VERIFIED CUSTOMER
Excellent service, friendly staff, and a great waiting area. Thanks!
6/2/2026
Craig S. VERIFIED CUSTOMER
Fast and reliable service. No issues at all. I would recommend to a friend.
6/2/2026
Safija P. VERIFIED CUSTOMER
Tim is the BEST!!!! I don’t want to work with anyone else.