Suntrup Hyundai Auto Repair Service

Acacia is always a pleasure when she helps me. Keep up the great work!!

I would like to have a copy of the paperwork of the service. Everything else seems great. Thanks for letting me pick up after service hours.

I'm very satisfied with the service I received er ived.

Totally pleased. I used your ride service to go home, my wife was under the weather. It all worked well Angela texted when the car was ready from the Recall work. When we picked up the car, it had been cleaned. I will share the experience with my friends.

It felt like I was getting run around with the price, and that costs can just appear out of nowhere. It’s intentionally difficult to understand, and always ends up getting you to spend more, with the guilt that it is difficult work and they have you in a bind when they get your vehicle. I saw people saying $1500 for the price I paid ($2500) was highway robbery, so perhaps you’re over charging your services. I will not be coming back here.

Everything was great, although I did have to wait 20 minutes for them to bring my car up

As a result of a known manufacturing defect, the valve cover gaskets have leaked and needed to be replaced on my car in 2011, 2013, 2014, 2019, 2022, 2024, and now once more in 2026 (I have receipts from all of these repairs if anyone would like to see them). The oil leakage has fried my alternator requiring very costly repairs numerous times. This has been an extremely costly and unreliable car to own throughout its entire life. Hyundai has paid for this recall exactly once and has adamantly refused to pay for any further service from this known manufacturing defect despite my appeals. Hyundai has proven completely incapable of addressing this problem as it has been “fixed” SIX times and yet it still leaks. Hyundai are unable to actually fix this problem and they refuse to take accountability for this known manufacturing defect. Furthermore, during my most recent visit to Suntrup Hyundai I was recommended to have my rear brake pads and rotors replaced. This strikes me as odd considering Suntrup Hyundai recommended the same exact repair the last time I visited 8/27/2024. I had this recommended service completed 8/27/2024 and was charged $639.97. Why am I being recommended to have this service repeated so soon? Needless to say, Hyundai has done nothing to win my trust over the years so I’m not willing to give them the benefit of the doubt on this. I will be getting rid of this lemon and never buying from Hyundai again.

Tim is the absolute bestest of the best!!!

Tim did a great job and was beyond polite and helpful.

Acaqia was very friendly and knowledgeable . She explained what we needed to repair the car.Thanks

Alex is great

Like always Tim comes through with a home run for me and gets me a rental while my car gets dialed up and didn’t have to miss any work! Can’t beat that!

As always, Tim explains what is going on so that you can make the best decision. His responses show a thorough background in car mechanics.

My husband & I are most impressed with how professional and courteous Austin has been in attending to our needs in regards to servicing our car. He is one of the reasons we are so pleased with Suntrup.

Great Service !!!!

Would have liked my windshield (front & back) to have been cleaner after my car wash

Great service.

Acacia customer service is top tier, and very friendly, communication is on point and she make you feel welcome when you drive up. Great Job Acacia!

I like dealing with Tim McCarthy . I always get good service with Tim.He cares about the condition and safety of my car but he also treats me with kindness and patience which is very important to female senior.

Communication was great, different options were provided with no pressure, and was an overall good experience.