Jacob helped me and was very professional and helpful. He took no time at all to make sure I had a ride home due to my service falling in between lunch time. I appreciated his help and communication.
6/30/2025
Erika H. VERIFIED CUSTOMER
Thank you for the nice service specially on Saturdays. Make my life easy.i love the excellent service from everyone.
6/30/2025
Connie S. VERIFIED CUSTOMER
Very understanding of what I wanted to be done. Good customer service
6/30/2025
Franklin D. VERIFIED CUSTOMER
Excellent customer service... and it was a short wait.. highly recommend
6/30/2025
William M. VERIFIED CUSTOMER
I appreciate that Flacco was able to provide the service for my KIA immediately. It’s one reason why I drive a KIA and will hopefully purchase another one in the near future.
6/29/2025
Lucas S. VERIFIED CUSTOMER
Ruben was very helpful and professional.
6/29/2025
Anastasia T. VERIFIED CUSTOMER
Rouben was amazing. I was greeted when I walked in and was helped right away. He pulled up my appointment and reason for my car being brought in. I was in and out of the office quickly and was offered a complimentary ride home. This was an amazing offer due to having to leave my car there. After a few hours he called to give me an update on my car. Giving me an estimate when it would be done. Before the time frame was up, I got a call from Rouben saying my car was done and another complimentary ride back to the dealership. After I arrived I was checked out quickly, and efficiently. It was the best service I received at the Clovis Kia. Better than previous encounters. He was courteous, friendly and made the experience better. Thank you Rouben
6/29/2025
Martha C. VERIFIED CUSTOMER
Everything was done within the promised time frame.
6/29/2025
Lindsay H. VERIFIED CUSTOMER
Jacob Domio was awesome. Friendly conversation, attentive to my requests amd prompt service.
6/29/2025
Porscha L. VERIFIED CUSTOMER
Flaco had the worst customer service ever. I had to call him about my car and he never called back. Came there for them to do a diagnostic test and that didn’t get done left with a new problem my battery was dead and before hand it was just fine before I brought my car there and picked it either nothing being done to a $225 bill for nothing what kind of service is that. I would never recommend this place to anyone unless they want something not to be done and a hefty bill and a dead battery. No thanks!
6/28/2025
Rosalind G. VERIFIED CUSTOMER
Rouben was very helpful and he has good costumer service. Thank you
6/28/2025
Christian C. VERIFIED CUSTOMER
had an outstanding experience with Eric Stafford during my recent service visit. From start to finish, Eric demonstrated professionalism, transparency, and genuine care. He took the time to clearly explain the service being performed, kept me updated throughout the process, and made sure I was comfortable with everything before moving forward.
What truly set Eric apart was his attention to detail and his commitment to customer satisfaction. He went above and beyond by addressing a few additional concerns I had—without hesitation—and ensured everything was resolved before returning my vehicle. It’s rare to find someone so dedicated, knowledgeable, and courteous.
I left the service center feeling confident in the work done and truly valued as a customer. Eric is a true asset to your team, and I would highly recommend him to anyone. Thank you for a seamless and exceptional experience!
6/28/2025
Stephanie H. VERIFIED CUSTOMER
The service team was great!
6/28/2025
Cindy Y. VERIFIED CUSTOMER
There was a lack of communication around completion time of service. I would have appreciated if I was notified that there was going to be a delay in service due to a delivery of an oil filter. I was told it would take one hour but it took three.
6/28/2025
Francis 'Gene'. VERIFIED CUSTOMER
Ruben was great.
6/28/2025
Leonardo D. VERIFIED CUSTOMER
Thanks ! Rouben was very helpful and polite. Appreciate him
6/28/2025
Barbara J. VERIFIED CUSTOMER
I appreciate that my questions and concerns have been addressed. Erik kept me informed. He was very respectful.
6/28/2025
Michael P. VERIFIED CUSTOMER
Eric is a great customer service rep for KIA. He is knowledgeable and trustworthy, which are very, very important. I could not afford to do all the recommended items for the servicing. We calmly went through the list to repair the most important items. I can do the rest of the items at a later date. He was very helpful with that. Make sure he gets a good raise next time he is due one. Very deserving of a good raise!
Mike