Future Kia of Clovis Auto Repair Service

Was not updated on progress on my vehicle, I had to text to get updated info on end of 2nd day , then was informed vehicle won’t be ready until end of third day , I was having to get rides to and from work. Was not offered a loaner vehicle,

Thank you!!!

Super easy process and quick service, thanks Flaco!

Eric made sure to go the extra mile with my car repair and made the whole process very seamless, he communicated everything very thoroughly and made sure I knew all of my options and explained each in detail.

Good job

Everyone had great customer service!

Eric was very helpful, professional and explained everything they would do.

Made an appointment for an oil change on 04/07/2025 at 9:30am. Showed up on time and they took my 2017 kia optima. They said at the latest it should be done by 12pm. Checked in with them at 11:50am and they said that they haven't even looked at my car yet. I ended up taking my car and leaving. I understand that things get busy but what is the point of scheduling an appointment if I can't rely on the estimated time.

Always a great job and experience thank you

My appointment was at 915am car was not worked on until about 1150am service was not finished until around 230pm . I waited for the car in the lounge area the whole day

Great customer service!!

Eric was very helpful and nice.

Erick was very helpful!!

Jacob did a wonderful job.

Erick Stanford is such a nice guy helped me service my Chevrolet with no hassle was on point with everything this guy knows his stuff. 10/10

Geovanni was great! He answered all my concerns, and also set up an Uber ride for me to the VA Hosp. This car service was a very enjoyable experience. Thank you KIA and Geovanni..

Jacob took care of me and explained to me what was being done to my car! Very professional and on point, excellent customer service

I was “scheduled” for service 4/3/25, by NEZO S. I explained I had a recall and showed him the letter I received in the mail. Nezo then scheduled me into service in which I brought the car in 4/4/25 by 8:30am. I was told it would only take a few hours. I went home and woke up from a nap around 5:30pm. No missed calls or updated information about my car. I called Kia service but no one answered. I left a message and didn’t hear back at all about my car. (My first time there as well) . I arrived 4/5/25 around 9 am and was told Kia of Clovis was using a new system and couldn’t find my name or info in their system. I gave them the tag I was handed for my car and then, they located my car and explained that it had not been worked on at all because I wasn’t in the system! I was late for work, and they ordered me a ride to work but I work in Sanger. So I was then put as TOP PRIORITY as I had an inconvenience. So I waiting for an hour and a half in the lobby only for service staff to tell me the part I needed for my car was out of stock and they didn’t know if they could order it. So I unfortunately didn’t get my car fixed, just a free car wash and fluids topped off. Only had the anti theft fixed on my Kia. I was told I’d be called 4/7/25 to see if the part for the recall was accessed

He was helpful, knowledgeable, and friendly.

Really happy about how the car turned out after the protective sealant treatment.