Eric has been awesome in all aspects of customer service and support. Give this man a raise, bonus, or promotion! He deserves it!
4/6/2025
Victoria P. VERIFIED CUSTOMER
Quick to give appointment and locate car malfunction of horn. But disappointing to hear that the part needs to be ordered. Was told part is being rushed and should be here 2-3 days. Disappointed due to delay.
4/6/2025
Angelica V. VERIFIED CUSTOMER
I had a great first experience bringing my car in to get serviced. The staff was wonderful.
4/6/2025
Michele L. VERIFIED CUSTOMER
I have a 7yr old car now parked in my driveway because it needs a new motor and kia is stating it is my responsibility. That is complete bull. You guys have lied to me to 3yrs stating you are fixing this and still not fixed. Also multiple excuses with in hours of each other. 1st my husband was told that we were supposed to drive the car for a 1000 miles and bring it back. That is not true in December when myself and my husband were there we were told the leak is fixed, just to watch it and no need to bring it back for another consumption test. Then a few hrs later received another call that I need a new motor and my car is not under warranty. That is a complete lie.
No one seems interested in addressing how to fix my vehicle so that the check engine light stays off. Rather, all that anyone will do is clear the code and so I have been in 4 times with the same issue.
4/5/2025
David Ramon. VERIFIED CUSTOMER
He was a great person to deal with!
4/4/2025
Lisa R. VERIFIED CUSTOMER
Geo was very friendly, my car was ready in a timely manner. Thank you!
4/3/2025
Martha A. VERIFIED CUSTOMER
The service was good but I am not happy that you c H arge for the diagnostic and the repair. Should be if you accept the reparación the diagnostic Should be included, if you reject the repair you can charge for the diagnostic.
4/3/2025
Daniel G. VERIFIED CUSTOMER
Service here is what keeps bringing me back here, rather than going to Visalia Kia which is closer to my house. Keep up the great work.
4/3/2025
Monica G. VERIFIED CUSTOMER
Eric was very patient and helpful. He also had outstanding customer service.
4/3/2025
Jeffry E. VERIFIED CUSTOMER
????
4/3/2025
Jim L. VERIFIED CUSTOMER
Polite, prompt, all went as promised.
4/2/2025
Dale J. VERIFIED CUSTOMER
They cannot do a reset after the oil change. This is the second time with this vehicle. Uug
4/2/2025
Allen Z. VERIFIED CUSTOMER
I received the wrong mileage taken in on my receipt and was not emailed a copy of the new receipt when I called and asked for it. I need that for my records and was not able to obtain it, other than that issue, everything went well.
4/1/2025
Alexandra G. VERIFIED CUSTOMER
Thank you for addressing all of the issues with my car!