He was honestly one of the best service advisors I have encountered thus far with my Kia. Every step of my car getting serviced was clearly explained and understood. As a female, going to a dealership is a bit alarming because I am not the most knowledgeable about the ins/outs of vehicle maintenance but I never felt like he was trying to sell me on something I didn't need. I typically don't fill out these surveys but I am glad I was provided the opportunity to do one for Geovanni. Thank you again for all the service you provided me!
5/1/2025
Alfonso C. VERIFIED CUSTOMER
Your welcome
5/1/2025
Victoria P. VERIFIED CUSTOMER
Geovanni Aranda helped with information display I was not aware of and took our car even though we were approx an hour earlier than appointment. He had a great helping attitude and made us feel welcomed. Thank you for your great service.
4/30/2025
John A. VERIFIED CUSTOMER
Eric went above and beyond for me providing detailed information when there was an update. The repairs and service was done in a timely manner. I enjoyed working with Eric
4/30/2025
Heather L. VERIFIED CUSTOMER
Great service all around
4/30/2025
Christopher G. VERIFIED CUSTOMER
Excellent service
4/30/2025
Virginia W. VERIFIED CUSTOMER
I really like Giovanni. He is very knowledgeable. Very patient. I was upset when I was there and he took in stride and answered all my questions. I realize my issue is not his fault but he understood my frustration. I appreciate him. Not the problem with my car, but him being helpful.
4/30/2025
Alfred R. VERIFIED CUSTOMER
Thank you for a job well done
4/30/2025
Rebeca P. VERIFIED CUSTOMER
Jacob was friendly and polite.
4/30/2025
Arnold P. VERIFIED CUSTOMER
Appreciate the honesty and transparency with regards to communication about my vehicle. Thank you!
4/30/2025
Linda L. VERIFIED CUSTOMER
Yes thank you so much for the service.
4/29/2025
Julie C. VERIFIED CUSTOMER
Not only did your technicians take care of the recall on my daughter’s Kia Sportage, they diagnosed that her battery was about to die. So I had them install a new battery before she drove back to college.
4/28/2025
Darrin N. VERIFIED CUSTOMER
Jacob was very professional and friendly! Great service!
4/28/2025
Tammy M. VERIFIED CUSTOMER
Very well job done
4/27/2025
Teresa S. VERIFIED CUSTOMER
Yes, Eric was very helpful. I really like the communication via text and email.
4/27/2025
Janette Q. VERIFIED CUSTOMER
Thank you, Giovanni was very helpful, patient and thorough in helping me get my car repaired.
4/27/2025
Eli G. VERIFIED CUSTOMER
By far, this was the best experience I had with Kia services. Thank you !! I appreciate you more than you know.
4/27/2025
Tigran M. VERIFIED CUSTOMER
Thank you for your professional job Jacob
4/26/2025
Melvin R. VERIFIED CUSTOMER
I was told that my car would be washed but it was not
4/26/2025
Adam O. VERIFIED CUSTOMER
He did a great job and very informative. Also asked to get my car done quickly since I waited