Everyone was very helpful. Justin was great!! He even change all the batteries for me in my key fobs. Thank you so much Justin
6/18/2026
Barbara S. VERIFIED CUSTOMER
Kyle was wonderful today!
6/18/2026
Carl C. VERIFIED CUSTOMER
Tanner is excellent
6/18/2026
Thomas V. VERIFIED CUSTOMER
Tanner very professional and accommodating for us very satisfied
6/18/2026
Aaron G. VERIFIED CUSTOMER
3% added for credit card payments is horseshit. Tanner was awesome.
6/18/2026
Tracy S. VERIFIED CUSTOMER
Thank you for getting my flat tire in!
6/17/2026
Nathan B. VERIFIED CUSTOMER
Trevor was thorough in his details. He was patient with my decision making. And he best his estimate price quote and things were cheaper then expected. That is so important to me as a teacher balancing the budget. He was nice and thoughtful. I was very impressed.
6/17/2026
Hilde K. VERIFIED CUSTOMER
Trevor said it would 30 minutes to add a piece of trim to my car. After an hour I messaged him through the Pedersen service app. The only contact I received in the 1 hour 40 minutes wait was the initial auto response about an inspection which the car didn’t need as it had its inspection prior to the oil change at Pedersen last week. When I asked him why it had taken so long he mumbled something about paper work. It was also far more expensive than I was initially quoted. Won’t be back. There are other auto service shops in FoCo.
6/17/2026
Aaron P. VERIFIED CUSTOMER
I appreciate the willingness to get me in sooner than originally scheduled and the flexibility. I was also pleasantly surprised tonfind the dealers prices were less than local garages. I appreciated Trevor's communication and responsiveness. Also grateful for willingness to have adjunct part installed for hust the price of the part. Also liked how Trevor summoned an Uber and it was there within mi utes. This all goes to restore my confidence and trust in the dealer service department. I will seek Pedersen out first in the future
6/17/2026
Jason L. VERIFIED CUSTOMER
Staff was friendly and knowledgeable! Ty.
6/17/2026
Kenneth B. VERIFIED CUSTOMER
Alex was great!
6/16/2026
Jeff F. VERIFIED CUSTOMER
Been bringing my vehicle to you guys for service for over 10 years. No issues and the process is a little smoother each time. Thank you.
6/16/2026
Michael P. VERIFIED CUSTOMER
Kyle was very helpful. It was a pleasure having him help with my service. He took time to answer my questions and helped me get some historical information regarding the service history on this vehicle.
I think you should give him a good raise next time he’s ready, OK?
Thanks again!
Michael P
6/16/2026
Gary C. VERIFIED CUSTOMER
Kenneth was professional and courteous. I never thought having a vehicle serviced at a dealership would be a pleasant experience but Pedersen and Kenneth changed my mind.
6/16/2026
Adele E. VERIFIED CUSTOMER
This visit was just for a diagnosis, and the part needs to be ordered. Hopefully, the communication and quality of work will be excellent, also.
6/16/2026
Matthew S. VERIFIED CUSTOMER
Ken was awesome. Jeremy is cool, too
6/16/2026
Joanne M. VERIFIED CUSTOMER
Ken
Was very professional and explained what texts I would be getting during the service to keep me updated
6/15/2026
Dylan R. VERIFIED CUSTOMER
I don’t mean to sound like the service itself was bad, or the people. Only that it took two and a half hours.
6/14/2026
Iris S. VERIFIED CUSTOMER
My experience with Pedersen Toyota was entirely unsatisfactory. I will be contacting Toyota corporate about how unprofessional, and unacceptable my experience was with **** Downs, the service provider, and Jackson Phillips the technician.
6/14/2026
Charles J. VERIFIED CUSTOMER
It wasn't clear how to recieve my car once it was finished.