Service was efficient and excellent. I always feel my new car is well taken care of. Thank you
5/1/2026
Sharon T. VERIFIED CUSTOMER
Thank you so much Trevor and all of your service people who worked on my car. It drives like new again! I appreciate your help with the squeaky brakes!! Sincerely, Sharon T
5/1/2026
Mark A. VERIFIED CUSTOMER
20K Toyota Care service completed im 30 minutes. Awesome!
4/30/2026
Frederick B. VERIFIED CUSTOMER
He spoke so fast, it was hard to understand what he was saying. My car was driven out to the lot, but no one came to the waiting room to tell me it was ready. I went to the service check in area after 20 minutes and was told he went to lunch. Was I surpose to wait until he returned?? If someone goes to lunch, what is the protocol for getting the cars to the customers? After I returned home, I get a text that my car is ready to pick up, but I only had until 5 pm to pick it up. What?? I waited at the dealership. Questionable customer service.
4/30/2026
Todd W. VERIFIED CUSTOMER
Justin and Brandon (tech) were great. Professional, concise and knowledgeable. I'll be back.
4/30/2026
Joanne M. VERIFIED CUSTOMER
Ken Seil was very helpful when I brought my Prius is for service and an oil change.
4/30/2026
Robert S. VERIFIED CUSTOMER
**** and his team tried their best to solve and correct my complaint about a steering problem that developed after the struts on both axles were replaced by another repair facility in Fort Collins. Their conclusion was that the struts on the front axle were defective,which prevented the steering system from being aligned correctly. The front struts should be replaced by the garage that installed them.**** was very thourgh in his explanation of my options.Your service department deserves 5 gold stars !!
4/30/2026
Jeff H. VERIFIED CUSTOMER
I was told I'd get a receipt emailed to me. That has not happened.
4/30/2026
Judy B. VERIFIED CUSTOMER
Alex made me feel likw family. Wow! Thank you.
4/30/2026
Scott M. VERIFIED CUSTOMER
Good communication, accurate estimate.
4/30/2026
Dawn G. VERIFIED CUSTOMER
Probably won’t be back since you want to charge me 3% to use my credit card.
4/29/2026
Michael G. VERIFIED CUSTOMER
Come on ****, you know what happened. Appointment was 11am for 20k Mile service and from spoiler bolts. You tell me this will take one to one half hour. An hour and half in I get a text saying progress will now be done by 2:15-2:30pm. 2:30 I ask what’s the status. You tell me tech has gone home and no wolk will be on my vehicle. You are a real gem ****!
4/29/2026
Denise L. VERIFIED CUSTOMER
I wrote feedback but then the form wouldn’t submit.
4/29/2026
Timothy B. VERIFIED CUSTOMER
Service was very fast and thorough. Would recommend to anyone.
4/29/2026
Shaun S. VERIFIED CUSTOMER
Easy visit
4/29/2026
Jordan R. VERIFIED CUSTOMER
Deeann is the bestest ever
4/28/2026
Terry B. VERIFIED CUSTOMER
Justin did a great job, it’s just that it was an hour job or was supposed to be but took two hours.
4/28/2026
Heidi N. VERIFIED CUSTOMER
Great service!
4/28/2026
Kimberly P. VERIFIED CUSTOMER
Everything is fine- the problem was diagnosed and remedied. I was given an estimate of ~2 hour wait. I was there 5 1/2 hours! It was OK, because I had things to do, but that was a bit of a long wait…perhaps an update after a few hours would have been nice. Still-the coffee was good and I got a lot done! ????