I received the invoice and request for service, signed it and the app did not let me submit.
4/18/2026
Matthew L. VERIFIED CUSTOMER
Alex is great. Took time to answer all of my questions, and was very positive and patient. I will be specifically requesting Alex as my service person in the future
4/18/2026
Trisha D. VERIFIED CUSTOMER
Three hours for a maintenance check seemed long. I was in the waiting room through many cycles of other folks waiting.
4/18/2026
Curt C. VERIFIED CUSTOMER
We were very happy with our service today!
4/18/2026
Paul H. VERIFIED CUSTOMER
Thank you for the great service!!!!!
4/18/2026
David W. VERIFIED CUSTOMER
Bob Troutman is the best service advisor I have had. He is knowledgeable, does not upsell services and keeps the 2006 4Runner reliability running. Please pay him on the back!
4/18/2026
Joshua T. VERIFIED CUSTOMER
They didn't fix the wires going from the alternator to the fuse box and left the newly purchased wires on the passenger seat. They assured me they would install them, but nope. This was the main reason I brought the car in in the first place. Then, they altered the wiring of my fuse box under the steering wheel and made the grill lights always remain on. After inspecting, it doesn't seem like they did anything meaningful. Im worried that once my new alternator arrives the battery light will still remain on after installation. I would like ALL my money back if I could get it.
4/18/2026
Mark E. VERIFIED CUSTOMER
Alex did a super job. Her was very professional, knowledgeable and eager to help. He kept me informed during my vehicles service and provided me with update on its progress. Keep up the great work!
4/17/2026
Fred M. VERIFIED CUSTOMER
Bill Fisher is always awesome to work with. Very friendly, professional and takes good care of his of his customers. The mechanic (I don't remember his name) was very thorough and showed that he did a complete inspection of my Highlander.
4/17/2026
Iona C. VERIFIED CUSTOMER
Excellent, friendly, informative snd helpful service! All appreciated.
4/17/2026
Lee R. VERIFIED CUSTOMER
Kyle was great!
4/17/2026
David G. VERIFIED CUSTOMER
Super service from Robert—willing to assist through the whole process. I am very satisfied with service from Pedersen Toyota.
4/17/2026
Terry B. VERIFIED CUSTOMER
Justin was very helpful and a pleasure to talk to .
4/17/2026
Jennifer C. VERIFIED CUSTOMER
Tanner was amazing, courteous, professional and efficient. I would highly recommend using him for all future service needs.
4/17/2026
Esther W. VERIFIED CUSTOMER
Everything went very well this time. Thank you for a job well done
4/16/2026
Cynthia C. VERIFIED CUSTOMER
Everyone I encountered from check-in to leaving was very friendly and helpful. The arrangement with Uber for a ride home and back was seamless and much appreciated. Your service department is awesome.
4/16/2026
Alejandro R. VERIFIED CUSTOMER
Great service
4/16/2026
Joseph R. VERIFIED CUSTOMER
Ken and really ALL your service desk staff are superb. I come all the way from Laramie for my Toyota service. Well worth the drive! -- Dr Joe
4/16/2026
Bradley B. VERIFIED CUSTOMER
Thank you
4/16/2026
Matthew S. VERIFIED CUSTOMER
Staff were great, but my appointment was scheduled originally as an oil change when I primarily needed to address my check engine light, so they had to correct that. Then it took 7 hours and $250 basically just for an oil change and tire rotation. Waste of money, I can get an oil change anywhere for much less than that. Again,not the staffs fault, just dont understand how an estimate of $2300 was calculated for nothing related to why I brought it in and how my bill was so high for the amount of money and time it took.