Because I was needed to go out of town, Justin was able to work me in to check my phone charging issue. They ordered the part, and I am very pleased with the speed and attention of the service.
10/18/2025
Sharon S. VERIFIED CUSTOMER
Tanner did a great job communicating with us about the care our car needed.
10/17/2025
Steven P. VERIFIED CUSTOMER
Completed service in time and as promised.
10/17/2025
Janna W. VERIFIED CUSTOMER
Amazing service. Just wish my oil change appointment wasn’t almost 2 hours.
10/17/2025
Lucy S. VERIFIED CUSTOMER
Very courteous and prompt with service and replies!
10/17/2025
Sharon S. VERIFIED CUSTOMER
Alex is a highly competent, utmost professional young gentleman and the technician provided excellent service on my Jeep!
Thank you!
Sharon S
10/17/2025
Ronald P. VERIFIED CUSTOMER
Always appreciate the good service, thank you
10/17/2025
Amelia V. VERIFIED CUSTOMER
Excellent service. Justin was great.
10/17/2025
Claudia L. VERIFIED CUSTOMER
tanner was great. The only thing I did not like about the service was the waiting time. Even though I had an appointment at 3:30, I. Ame out at 5:15. The service was only tire rotation and checking overall status of the car.
10/17/2025
Desiree V. VERIFIED CUSTOMER
As always pederson provides outstanding service.
10/16/2025
Jodean S. VERIFIED CUSTOMER
I do have a question, do you recommend the next mileage or date for the next maintenance check? The old reminder sticker is still on the windshield, but there is not a new one.
10/16/2025
Karen T. VERIFIED CUSTOMER
No one answers the phone and only returned call after leaving a message three days in a row. No one could help me determine if my tires were covered by my extended warranty. A person in sales told me that tires weren’t covered. I had ordered a tire from another source which I had to cancel when I found out my tires were covered. When I got to the service appointment at Pederson, they couldn’t find my appointment or the tire that was ordered for me. Ken Seil finally checked me in and provided kind, expert and professional attention and I got my tire on in 45 minutes.
10/16/2025
William S. VERIFIED CUSTOMER
Robert did a Great Job! I had an appointment for an Inspection requested
by a potential buyer which was at 2:15 PM. I didn’t get out of there until 5:15
PM! 3 hours for an inspection is NOT ACCEPTABLE!! That is NOT GOOD CUSTOMER SERVICE!!
The reason that I haven’t used your service in the last 2.5 years is due to your poor time management with appointments. This episode confirms that you still get it and your customers time means NOTHING to you!!
10/16/2025
Toby G. VERIFIED CUSTOMER
Great service would buy another from you and service also
10/16/2025
Kathy W. VERIFIED CUSTOMER
My car is brand new. Not trading it
10/16/2025
Sue B. VERIFIED CUSTOMER
Thank you
10/16/2025
Adam J. VERIFIED CUSTOMER
Tanner did a great job and followed up on all my questions!
10/16/2025
Frederick S. VERIFIED CUSTOMER
Everyone was very helpful, great service
10/16/2025
Mark B. VERIFIED CUSTOMER
Everything great, however, it just seems turnaround should be faster