Service rep Bill was excellent! Your on-line system -- particularly re scheduling and iin-service approval authorizations is somewhat confusing: It's not always clear what services you are requesting and approving. Tweak that system and it will be 5-star all around.
9/25/2025
Robert S. VERIFIED CUSTOMER
Kudos, Ken
9/25/2025
Victor C. VERIFIED CUSTOMER
Thank you so much!
9/25/2025
Terry E. VERIFIED CUSTOMER
Mr. Fisher was very professional and explained the service performed on my Toyota. Very pleased with the dealership and service performed.
9/25/2025
Dave J. VERIFIED CUSTOMER
Bill was very through on explaining to my wife about what was going to be done to her truck.
9/25/2025
Anne W. VERIFIED CUSTOMER
Job well done! Thank you.
9/25/2025
Amber C. VERIFIED CUSTOMER
I wasn’t exactly sure why I was there except that I had a light come on to tell me something was wrong with my car and when I had my oil changed, they noticed it and thought I needed to come in to have it looked into further. The previous advisor had scheduled the appointment. When I arrived, this advisor couldn’t figure out why I was there and kept asking me questions. He seemed irritated with me that I didn’t know, and I had to keep repeating myself, and it he made me feel like I shouldn’t be there
9/25/2025
Daniel S. VERIFIED CUSTOMER
Everyone involved with bringing my vehicle in for service was absolutely the perfect combination of friendly and professional.
9/25/2025
David L. VERIFIED CUSTOMER
3% for credit card payment is very tacky
9/25/2025
Daniel C. VERIFIED CUSTOMER
Kyle was great!
9/25/2025
Cheryl S. VERIFIED CUSTOMER
Ken does a great job … he answers all my questions & explains everything to where I understand it.
9/24/2025
Kathleen C. VERIFIED CUSTOMER
Great service
9/24/2025
Dan C. VERIFIED CUSTOMER
Justin was extremely friendly and helpful
9/24/2025
Greg F. VERIFIED CUSTOMER
The water leaks on the driver side were not fixed. Bob misread the mechanics comments about the sunroof which wasn’t fixed.
9/24/2025
Carol R. VERIFIED CUSTOMER
Good service!
9/24/2025
William M. VERIFIED CUSTOMER
Great service.
9/24/2025
Ritchie C. VERIFIED CUSTOMER
Tanner was attentive to all my concerns.
9/23/2025
Richard R. VERIFIED CUSTOMER
Good job!
9/23/2025
Lana P. VERIFIED CUSTOMER
I would love to receive an appraisal
9/23/2025
Donette E. VERIFIED CUSTOMER
Pedersen Toyota is a good place to buy your vehicles and service is good. However, the client waiting room is gross. It’s time to refresh everything and get new furniture and throw out the duck tape chairs along with the squeaky - damaged chairs and remodel the restrooms.
Pedersen is a prestigious company selling the best brand of vehicles.
Please give this some thought and maybe visit other dealerships for ideas. Thank you.