NO I was NOT satisfied. I came in for a oil change answer it took 3 hrs. No one bothered to even let Me know what was going on. This the second time something g like this has happend.
10/22/2025
Craig R. VERIFIED CUSTOMER
Great customer service! Rex was very helpful and knowledgeable. Pedersen lived up to its outstanding reputation.
10/22/2025
Peter C. VERIFIED CUSTOMER
Took 2+ hours for a 20K service, forcing me to make up time at work. I don't feel you value MY time
10/22/2025
Kevin M. VERIFIED CUSTOMER
Took too long for an oil change.
10/22/2025
Linda C. VERIFIED CUSTOMER
Everything went smoothly. Thank you
10/22/2025
Sarah A. VERIFIED CUSTOMER
Alex and the team did a great job as always!
10/22/2025
Sidney T. VERIFIED CUSTOMER
Extremely knowledgeable and friendly. Superior customer service .
10/21/2025
Magdalena M. VERIFIED CUSTOMER
I'm very happy with the job that they did with car Thank you and God bless you y'all ????
10/21/2025
Dianne D. VERIFIED CUSTOMER
Everyone there was so friendly. I was so pleased that my screen wasn’t needing replacing. I hate driving without music or something to listen to. So the screen update was the simplest fix and under $100. I am high with thankfulness. Thank you wonderful mechanic who figured that out! Good job! ????
10/21/2025
David D. VERIFIED CUSTOMER
All nice person work there. I am in Greeley and first time I get service this dealer. 5 stars for services and take care customer. I am very happy and Thank you so much.
10/21/2025
Nancy H. VERIFIED CUSTOMER
My car was in for a recall from 12:45 Friday til 12noon Saturday. Never once did I get a call or a response to my texts.I find this lack of communication inexcusable. I was told when I took the car in on Friday that it would be ready by 400.Not a good experience!!
10/19/2025
Dave B. VERIFIED CUSTOMER
There were 3 hiccups, the last one being the most concerning at this point. 1. We were told upon arrival you were busy and down a person and we may need to come back the next day to get everything done (after we scheduled a week in advance, because it’s 270 miles round trip and I had to take the day off from work). This seemed to be sorted out after about 30 minutes. Although I’m still not sure what the distinction was. 2. We asked for an estimated completion time after deciding on services and were told 2-3 pm. And it ended up being closer to 4pm and we had to reschedule a reservation. 3. There seems to be some wobble on the steering wheel at about 30 mph, which turns to subtle shaking at 40-45 mph and then goes away at higher speeds, so I’m not convinced our tires were balanced properly, after the rotation. Unfortunately you were closed by the time we noticed this as we were leaving town on our way home.
10/19/2025
Joann B. VERIFIED CUSTOMER
He was very helpful and was able to keep me updated on the process of my car.
10/19/2025
Thomas P. VERIFIED CUSTOMER
Tanner was a delight to “ work “ with. Friendly & knowledgeable. The young man who delivered my car, after service, was extremely nice. Thank you.
10/18/2025
Gabriel C. VERIFIED CUSTOMER
Kyle was great. Give the guy a promotion.
10/18/2025
Laurie M. VERIFIED CUSTOMER
Did not get good information on why they recommended a new battery, and it seems only minimal investigation went into why my trailer lights are not working. I had to ask about both issues, and Ken had gone to lunch by the time my vehicle was ready, and his backup guy had only very minimal information
10/18/2025
Gladys M. VERIFIED CUSTOMER
Was very prompt and all is well
10/18/2025
Jennifer C. VERIFIED CUSTOMER
Honest about care diagnost!
10/18/2025
Michael M. VERIFIED CUSTOMER
The service personnel were fantastic! But the problem that I brought it in for didn’t get fixed. That was disappointing.