When I first arrived an old man named Steve was trying to convince me to turn around. He didn’t ask if I had an appointment or anything. Then when I drove not even a mile away from the dealer the maintenance light came back on. I’m am very annoyed with my first interaction getting my brand new car maintained. Still haven’t decided if I’m going to call to complain. I have no interest in returning for any maintenance so this location can get my maintenance credit.
9/21/2025
Veronica L. VERIFIED CUSTOMER
I am happy!
9/21/2025
Clive C. VERIFIED CUSTOMER
Good work, thanks
9/21/2025
James R. VERIFIED CUSTOMER
**** is great to work with. He explains everything about the repairs to me. Always kind.
9/21/2025
Edward C. VERIFIED CUSTOMER
Up front honest and simple.
9/21/2025
Daniel L. VERIFIED CUSTOMER
Treated well. No pressure
9/21/2025
Jody W. VERIFIED CUSTOMER
Ken was great and I loved Steve. My dissatisfaction is with time it took to complete the service. Thanks!
9/20/2025
Brad I. VERIFIED CUSTOMER
You're welcome
9/20/2025
Francesca O. VERIFIED CUSTOMER
My appointment got messed up twice- today was a reschedule but I wasn’t on the schedule. Fortunately, I was able to get in. The automated inspection was terrible- the tech spoke so fast and it was so loud I couldn’t hear him. I couldn’t get the auto pay to work then had to wait 10 minutes to pay then additional five minutes for my car. Car comes back and my seat settings are all out of wack and the dashboard display is messed up and I don’t know how to get it back to what it was.
9/20/2025
Andy R. VERIFIED CUSTOMER
Great job! Thanks
9/20/2025
David L. VERIFIED CUSTOMER
Trevor gave us great communication from the time of our appointment and drop off on through pickup. Everything was great and we are very happy with the service we received!
9/20/2025
William W. VERIFIED CUSTOMER
Outstanding service. Was done sooner than they estimated. Took me home and picked me up. Extremely satisfied
9/20/2025
Penelope S. VERIFIED CUSTOMER
I’ll be back.
9/20/2025
Kristin B. VERIFIED CUSTOMER
Really like Trevor and his help before and after. Easy to talk to and understand the vehicle.
9/20/2025
Julie W. VERIFIED CUSTOMER
Love the people working at Pedersen Toyota. Great customer service!
9/19/2025
Garry S. VERIFIED CUSTOMER
Kyle was great, knowledgeable, friendly.
9/19/2025
Donald F. VERIFIED CUSTOMER
Tanner excellent
Fire mechanic
9/19/2025
Myron B. VERIFIED CUSTOMER
Too many companies requesting survey submissions, not appreciated.
Service, Great!