They drive my vehicle 7 miles and Said there were no problems with the wind noise! I bought a brand new Highlander and very disappointed!
11/15/2025
Nancy H. VERIFIED CUSTOMER
Trevor connected my iPhone to my old car and helped my husband with
A weird light on the dashboard that refused to shut off!
Great job!
11/14/2025
Brenda L. VERIFIED CUSTOMER
Great service
11/14/2025
Linda D. VERIFIED CUSTOMER
One simple question. You got my one simple answer. No.
11/14/2025
Stephen T. VERIFIED CUSTOMER
Nice job!
11/14/2025
Jennifer S. VERIFIED CUSTOMER
He did offer the next up service (10K) because I wanted my oil changed at 5K with a new car. He was very clear that I would be skipping a service. Then though he said they were short, I got my car back on time!
11/14/2025
James M. VERIFIED CUSTOMER
My service person, Bill, was competent but other staff members have been more pleasant. Not asking for steve every time….kinda felt initially ignored when I pulled in. Overall still think you guys do a good job.
11/14/2025
Somair R. VERIFIED CUSTOMER
Thanks
11/14/2025
Bryan J. VERIFIED CUSTOMER
I was not happy to be sprung with the 3% fee for credit card processing. If i would have known i would have brought a check or debit card. It’s disappointing to see fees added on to service. They should be built into pricing. As a business owner myself that accepts credit cards i know that 3% is more than the actual processing fee. This fee is leading me a loyal customer to strongly consider servicing my vehicle at another shop from now on.
11/14/2025
Karen C. VERIFIED CUSTOMER
Kyle was very courteous and professional, he explained everything that was done to my vehicle. I also appreciated the Uber service that was provided. It allowed me to be comfortable in my own home while waiting for my vehicle service to be completed.
11/14/2025
Larry P. VERIFIED CUSTOMER
Kyle was great! He was knowledgeable,friendly and informative, He spent ample time with me and didn't seem rushed. I've been a Pedersen customer for over 40 years and Kyle is a great representative for Pedersen Toyota!
11/13/2025
Bennie D. VERIFIED CUSTOMER
Great job. Great service!
11/13/2025
Phil B. VERIFIED CUSTOMER
..Trevor is an asset!
11/13/2025
Tena T. VERIFIED CUSTOMER
Alex was the most courteous and the most competent manager I’ve ever dealt with.
11/13/2025
Rob T. VERIFIED CUSTOMER
I appreciated the inspection video and details associated with the current health of the vehicle. In addition, this was the first time in 2 years that I was able to get an appointment within 2 weeks of calling. Historically this was more than a month or more out which was unreasonable. Especially if I had a major problem as I did with my 2000 landcruiser. So, I appreciate the new availability schedule and was pleased with how quickly I was able to be seen and that the service was completed.
11/13/2025
Sharon K. VERIFIED CUSTOMER
All was great!
11/13/2025
Dave T. VERIFIED CUSTOMER
Was kept updated on progress and completion. Very professional.
11/13/2025
Cassie C. VERIFIED CUSTOMER
Alex was great, and helped us with getting tires based on our needs.