**** is a Knowable and nice service writer. I hope to deal with again.
11/9/2025
Bill M. VERIFIED CUSTOMER
Tanner was outstanding as always. Great work, and great customer service!
11/8/2025
Richard F. VERIFIED CUSTOMER
Great service as always!
Thank you ????
11/8/2025
Cassandra P. VERIFIED CUSTOMER
**** helped me instead of Trevor because I showed up early- he was great! I appreciated him hopping in and taking care of everything! Fastest I’ve ever been in and out, even with getting recall work done!
11/8/2025
Kristie J. VERIFIED CUSTOMER
Ken did a great job sorting out a problem with my car battery.
I really appreciated his honesty and advice.
11/8/2025
Sam L. VERIFIED CUSTOMER
Bob followed up with me in a timely manner and kept me updated.
11/8/2025
Solinda H. VERIFIED CUSTOMER
Thanks to you and your team for your consistent amazing service!
11/8/2025
Tomas S. VERIFIED CUSTOMER
Trevor is the best. He even helped me with a tire pressure problem AFTER I had already checked out. It was close to 5:30pm; so I was much impressed by his dedication.
11/8/2025
Diana B. VERIFIED CUSTOMER
Great service. A bit expensive but, that's what you guys do, yeah? I LOVE the video and pic updates from the tech during the inspection and service. Great idea.
**** was super. Very professional and I finally got him to smile as I left. Now that I say that... maybe THAT was why he was smiling? ????
11/8/2025
Paul A. VERIFIED CUSTOMER
Good, thorough service! Alex did great organizing and informing me.
11/8/2025
Laura C. VERIFIED CUSTOMER
The car was a bit dirty when I picked it up and the cargo area was left is disarray.
Otherwise everyone was friendly and efficient.
11/8/2025
Sheryl M. VERIFIED CUSTOMER
It took forever to get any information about the status of my vehicle. I was there for two hours!!! The review of my car was done at 2:35 according to the report, but I didn’t get it until after 3pm and then had to wait another 30-45 minutes for the filters to be replaced. I was not happy that it took so long and the communication was lacking and extremely slow. I was disappointed this time.
11/8/2025
Lamar S. VERIFIED CUSTOMER
Scheduled work was not performed. Proof of parts on order for warranty repair could not be provided. Estimated time to complete repair could not be provided. A previously diagnosed issue was noted as could not be duplicated and “return when issue duplicates” and therefore dismissed as an issue. Vehicle was in service for 8+ hrs and was only driven 2 miles and no repairs were made. Vehicle was returned in the same condition in which it was dropped off for scheduled service
11/8/2025
Don A. VERIFIED CUSTOMER
None
11/7/2025
Robert B. VERIFIED CUSTOMER
I haven't been able to climb underneath yet cause of surgery. But the 4x4 is working.
11/7/2025
Chalace B. VERIFIED CUSTOMER
your time management stinks all three times we brought our car in for service. You ended up keeping our car all day. We asked to have the tire looked at and you told us it was because of the weather and we continued to have to put air in it every two days we feel like you do not care about the customer or about the customers time you continue to tell us that you’re backed up, but what’s the point having a scheduled time why not tell the customer to drop it off in the morning and you’ll have it to them by end of day rather than have them be drug along thinking that it was only gonna take a few minutes to check the tire five hours later you still hadn’t had the car looked at. You also charged us for an in cabin air filter and never changed it we are going to take our cars somewhere else entirely. This is unacceptable in the car business specially after buying a tire package with a brand new car.
11/7/2025
Sara T. VERIFIED CUSTOMER
Alex is always professional and was able to assist with a simple fix and provide guidance on services and tires.
11/7/2025
Bradford B. VERIFIED CUSTOMER
On one hand, you took really good care of my truck and proactively replaced the engine even though it did not show any signs of problems. That is commendable! And I appreciate that you did it in 3 days! And you gave me a loaner vehicle through the process! Very impressive. My only complaint was the poor communications and less than great attitude I got from the service rep.