Kyle was refreshing, upbeat, positive and he listened to my concerns. I have no problem with Kyle's service today. The one thing I didn't like, is when my car was delivered outside the service door and I got in, somebody had completely readjusted my driver's seat. I don't have the kind of car that memorizes my seat adjustments, so I had to completely readjust my seat to get it right and it's still not right. So I've never had that happen. Usually people do not adjust my driver seat. So that was annoying. But other than that, you guys are great.
11/21/2025
John S. VERIFIED CUSTOMER
Trevor was friendly and helpful with answers to questions and explanations of service to be performed. He was accurate and thorough especially after additional service was recommended which we appreciated.
11/20/2025
Justice R. VERIFIED CUSTOMER
Ok
11/20/2025
Morgan K. VERIFIED CUSTOMER
Ken was great! Communicated everything in a timely manner, worked fast, and helped me with all my extra little non engine related questions.
There was also an older gentleman there (I think his name was Steve??) he welcomed me in today and was an absolute hoot to chat with. Great little Toyota team!
11/20/2025
Kathleen D. VERIFIED CUSTOMER
Relatively quick and easy. Wish the cost was more budget friendly.
11/20/2025
Teresa P. VERIFIED CUSTOMER
Ken was very polite and patient with me. Provided all the information and help I needed. A very kind person I appreciated his professionalism.
11/20/2025
Jonathan K. VERIFIED CUSTOMER
I did not receive a text telling me the car was ready, so waited an extra hour before checking to see what was taking so long. Maybe having someone letting clients know in person when their car is ready would be more customer- friendly.
11/20/2025
Karen M. VERIFIED CUSTOMER
Alex was very nice! Thank you!
11/20/2025
Michael M. VERIFIED CUSTOMER
Trevor is great to work with. Service manager Chris is also great to work with. They provided me with a excellent experience getting my new truck fixed. I’m very happy with them.
11/20/2025
Laurence S. VERIFIED CUSTOMER
He was kind and professional; the type of employee any employer would be lucky to have.
11/20/2025
Amber C. VERIFIED CUSTOMER
**** was wonderful and very kind when I dropped off and picked up. But I was not happy with the service. I have discussed it with him and I plan to bring my car back in to fix the items that I needed to fix the first time, but I’m not complaining about ****. He was great
11/20/2025
Jeffrey G. VERIFIED CUSTOMER
William Fisher was awesome and very helpful.
The mechanic that replaced my battery did not reset my radio.
I spent 5 minutes trying to find how to reset my radio with the owners manual, no luck.
William jumped right in to help me out.
He went in to talk to the mechanic and found out I had to keep
the vehicle in reverse for 10 minutes, which I had to do, this
Should have done by the mechanic. I would have never figured third out, if not for Williams help
11/20/2025
Douglas H. VERIFIED CUSTOMER
Why
11/20/2025
Lee J. VERIFIED CUSTOMER
Greatly appreciated Trevor getting our car taken care of.
11/20/2025
Joseph R. VERIFIED CUSTOMER
Ken took the time to answer some questions about our car which was very helpful.
11/19/2025
John R. VERIFIED CUSTOMER
Long delay in scheduling apparently due to insufficient number of mechanics but excellent service and communication when finally scrduled
11/19/2025
Jolynn T. VERIFIED CUSTOMER
None
11/19/2025
Richard K. VERIFIED CUSTOMER
Had to wait when checking in longer than usual.
11/19/2025
Ken M. VERIFIED CUSTOMER
Alex Saunders did a wonderful job from start to finish in all regards.