Just disappointed about the time it took to complete the service. When I scheduled the appointment, the person that I worked with estimated the required time to be an hour. It actually took over 3 hours. I wasn’t prepared for that at all.
1/9/2026
Heather R. VERIFIED CUSTOMER
Sounds good, thank you!
1/8/2026
Don A. VERIFIED CUSTOMER
I believe an honest place to take my Toyota. They listen to me concerns and found the problem. New parts ordered. Don A
1/8/2026
Thomas R. VERIFIED CUSTOMER
After service a light indicating that passenger airbags are off is permanently illuminated.
1/7/2026
Mary W. VERIFIED CUSTOMER
The oil was changed even though it had only been 5,000 miles
1/7/2026
Matt L. VERIFIED CUSTOMER
As always very professional and great service
1/7/2026
Sara F. VERIFIED CUSTOMER
Kyle was great. He was friendly, respectful, and answered my questions. My only issue was I had to wait in the parking lot for over 20 minutes, just to get my car checked in..
1/7/2026
Lynda K. VERIFIED CUSTOMER
Thanks Bill!
1/7/2026
Rodney M. VERIFIED CUSTOMER
I was kept up to date on the status of my service in a timely manner.
1/7/2026
Lorraine R. VERIFIED CUSTOMER
Two and a half hours for an express maintenance visit is far too long.
1/7/2026
Greg E. VERIFIED CUSTOMER
Great service
1/7/2026
Kenna K. VERIFIED CUSTOMER
Alex was awesome. Super helpful and kind.
1/7/2026
Sam W. VERIFIED CUSTOMER
Alex was great - thank you!
1/6/2026
Dan F. VERIFIED CUSTOMER
Alex treated me like a customer he had worked with for years. He’s the perfect ambassador for your dealership. We just moved to town and we have 3 Toyotas. We will be back and I will refer all of my new real estate clients to Pederson.
1/6/2026
Barry D. VERIFIED CUSTOMER
Ken answered my questions and kept me updated on progress on my car. A great representative of your company.
1/6/2026
Brittany H. VERIFIED CUSTOMER
Alex was really helpful! Service was quick and everything I needed.
1/6/2026
Scott C. VERIFIED CUSTOMER
Service was completed on time as stated.
1/5/2026
Rochelle O. VERIFIED CUSTOMER
While in the waiting room, I heard an employee somewhere behind the desk belch very loudly at least twice. I will continue to come back for service, but it was disgusting.