I was supposed to have my tires rotated as well, and based on the invoice, it doesn’t look like they were.
12/30/2025
Nancy M. VERIFIED CUSTOMER
I’ve had my car serviced only at your facility since the day I bought it.
The service area is always very nice including the
The service techs are alway cordial. Today I had Ken Seil as my tech. He was so responsive to my texts and questions. I appreciated his excellent communication. When I first declined a replacement and then requested a
Check of battery it was done. I’ve always been pleased with my service but
Today it was truly top notch! Thank you for the courtesy uber!!! Today I had someone who was able to give me a ride both ways but the ride being available allows me to be independent! THANK YOU!
12/30/2025
Timothy A. VERIFIED CUSTOMER
Consider differentiation by not asking for the 3% credit card charges. Your service is very good. Don’t be petty with hidden fees.
12/30/2025
Richard R. VERIFIED CUSTOMER
Ken is awesome in his customer service skills. Welcoming, competent and responsive. Promote immediately.
12/30/2025
Eric L. VERIFIED CUSTOMER
Yeah it took a while for the oil change. But everything was fine with my truck. Just wished and I don’t know if you have a car wash bay to wash cars after services. But I’ll be back for my next oil change!! Thanks!!
12/30/2025
Diane R. VERIFIED CUSTOMER
No more
Surveys please.
12/30/2025
Kaylin B. VERIFIED CUSTOMER
Bill is always prompt, provides excellent customer service and explains everything with great detail. Very satisfied
12/28/2025
Peggy D. VERIFIED CUSTOMER
Thanks!
12/28/2025
Terrill D. VERIFIED CUSTOMER
Bill was friendly and answered all of my questions.
12/28/2025
Rita H. VERIFIED CUSTOMER
Overcharge and underserve. Miss quoted prices and quoted the most expensive prices for sensors. If you have other sensors, tell your customers. Twice now you have misquoted estimates. Because of that, I do not trust you to take care of my vehicles. I have liked you in the past but feel very highly that because I am woman, you have purposely tried to price gouge me. And only when my husband has taken care of the issues with prices, has the issues been resolved. How can I even trust that you have completed the work I have paid for? GREED HAS GOTTEN THE BEST OF YOU.
12/28/2025
Bill P. VERIFIED CUSTOMER
Thanks for the quick in out service.
12/28/2025
Tammy P. VERIFIED CUSTOMER
Great service!!
12/28/2025
Wendy W. VERIFIED CUSTOMER
Great communication throughout
12/27/2025
Nicholas A. VERIFIED CUSTOMER
I came in for an stardard oil change and tire rotation. My appointment was 3:15 so one of the last ones. At 4:50 I realized I was alone in the waiting room (several others that came in after me had left). My back was to the windows, and Ifinally looked out side and saw my car just sitting there. I hadn't at that time received any text or notification that my car was ready. I check in with Will and he got me checked out. Only then did I receive a text that the car was ready. That was a little while after the last people left. I don't know how long it sat there ready and who knows how long I would have had to sit there before being informed. What a waste of time. It is so extremely unfortunate, that is time one can't get back.
12/27/2025
Katie S. VERIFIED CUSTOMER
They forgot to reset our service reminders so we had to come back in. Also when asked to not touch the air pressure in the tires it said they reset them to 40 psi. Guys were friendly but not 100% satistied.
12/27/2025
Dave B. VERIFIED CUSTOMER
It was over 2 hours for an oil change. No ride home had to stay there the whole time. Other places do it more efficient and quicker. When it was at Volvo I went there all the time but now can’t afford a 2 hours sitting around.
12/27/2025
Connie S. VERIFIED CUSTOMER
Kyle was fantastic, very helpful answering my questions, planning for my next repairs and his customer service outstanding.
12/27/2025
Jenelle D. VERIFIED CUSTOMER
Thank you Alex and thank you Steve for the great conversation!
12/27/2025
Flannery Homes. VERIFIED CUSTOMER
I already filled out a survey, but i'm happy to say i'm thankful.I bought a truck from peterson. I always wanted a toyota tundra