I was not happy to be sprung with the 3% fee for credit card processing. If i would have known i would have brought a check or debit card. It’s disappointing to see fees added on to service. They should be built into pricing. As a business owner myself that accepts credit cards i know that 3% is more than the actual processing fee. This fee is leading me a loyal customer to strongly consider servicing my vehicle at another shop from now on.
11/14/2025
Karen C. VERIFIED CUSTOMER
Kyle was very courteous and professional, he explained everything that was done to my vehicle. I also appreciated the Uber service that was provided. It allowed me to be comfortable in my own home while waiting for my vehicle service to be completed.
11/14/2025
Larry P. VERIFIED CUSTOMER
Kyle was great! He was knowledgeable,friendly and informative, He spent ample time with me and didn't seem rushed. I've been a Pedersen customer for over 40 years and Kyle is a great representative for Pedersen Toyota!
11/13/2025
Bennie D. VERIFIED CUSTOMER
Great job. Great service!
11/13/2025
Phil B. VERIFIED CUSTOMER
..Trevor is an asset!
11/13/2025
Tena T. VERIFIED CUSTOMER
Alex was the most courteous and the most competent manager I’ve ever dealt with.
11/13/2025
Rob T. VERIFIED CUSTOMER
I appreciated the inspection video and details associated with the current health of the vehicle. In addition, this was the first time in 2 years that I was able to get an appointment within 2 weeks of calling. Historically this was more than a month or more out which was unreasonable. Especially if I had a major problem as I did with my 2000 landcruiser. So, I appreciate the new availability schedule and was pleased with how quickly I was able to be seen and that the service was completed.
11/13/2025
Sharon K. VERIFIED CUSTOMER
All was great!
11/13/2025
Dave T. VERIFIED CUSTOMER
Was kept updated on progress and completion. Very professional.
11/13/2025
Cassie C. VERIFIED CUSTOMER
Alex was great, and helped us with getting tires based on our needs.
11/13/2025
Jonas F. VERIFIED CUSTOMER
Alex is a good dude. Helpful and prompt.
11/13/2025
Derek Young. VERIFIED CUSTOMER
This was my first service ever at Pedersen. It was my new cars first service. It took 2 hours to top off fluids and rotate tires. 15 minutes of that was a driver that couldn't find my car. Not looking forward to my next service.
11/13/2025
Christin O. VERIFIED CUSTOMER
Took great care of are needs what we needed
11/13/2025
John H. VERIFIED CUSTOMER
The inspection video was helpful.
11/12/2025
David B. VERIFIED CUSTOMER
Always friendly and courteous and knowledgeable
11/12/2025
Andrea K. VERIFIED CUSTOMER
Bob was great to work with.
11/12/2025
Judy B. VERIFIED CUSTOMER
????
11/12/2025
Susan F. VERIFIED CUSTOMER
Great service
As always
11/12/2025
Robert M. VERIFIED CUSTOMER
Justin did a great job, he is very professional and has real insight on the product!
Thanks Justin!!