Kyle took excellent care of me, and the work I needed done was planned executed and performed successfully considerably faster than I thought possible around the holidays. A big thank you to Kyle and Pedersen Toyota!
12/25/2025
Tana P. VERIFIED CUSTOMER
Thank you! We appreciate the kind service!
12/25/2025
Rob M. VERIFIED CUSTOMER
Also consulted with staff re: bad tire.
12/25/2025
Amanda B. VERIFIED CUSTOMER
I loved that the person that checked me in talked me down on services that i didnt need that i thought i might because i dont know anything about cars, then told me it wad probably going to be a hour 15 minutes to a hour and 30 minutes but only took 45 minutes, and everyone was kind!! it is my first toyota and coming from ford where they always talked me into services and always charged me so much it was refreshing!!
12/25/2025
Janet W. VERIFIED CUSTOMER
**** was professional and friendly.
12/25/2025
Linda R. VERIFIED CUSTOMER
Satisfied
12/24/2025
Nadine T. VERIFIED CUSTOMER
I’m all set. I do not like surveys.
12/24/2025
Claire C. VERIFIED CUSTOMER
Kyle was wonderful and attentive; this is a new vehicle I purchased in another state. He guided me through ordering a license plate holder. And he even helped me with my car phone and cell phone sync. I do not need another survey. Thank you.
12/24/2025
Nicholas R. VERIFIED CUSTOMER
Ken is an A+ guy and wins at customer service. On top of a regular oil change and tire rotation, Ken helped us get new tires that look AWESOME on our 4Runner. Thanks Ken!
12/24/2025
Tommy M. VERIFIED CUSTOMER
Inspection was thorough and caught issues that I look forward to addressing soon. This has was the smoothest experience with a dealer’s service department I’ve had.
12/24/2025
Louis D. VERIFIED CUSTOMER
It seems that 2 1/2 hours for tire rotation and multi point inspection is a bit long, but that’s also due to an old waiting area. Bill did fine.
12/24/2025
Janis S. VERIFIED CUSTOMER
Friendly, professional.
12/23/2025
Trena A. VERIFIED CUSTOMER
Ken was great...I just added to have the drio stains from the tinting installation cleaned up and they weren't even touched...
Also...the headlamp has an issue but he seemed to think it was a reason he knewnof...I just really wanted to show him what I was concerned about and he despaired something else.
I will try to be more clear with my request next time...
Everyone is very kind...oddly...the kindness makes ne feel bad for not being fully satisfied with the visit. :/
12/23/2025
David E. VERIFIED CUSTOMER
The best service center on the front range
12/23/2025
Carleen J. VERIFIED CUSTOMER
Justin was awesome!
12/23/2025
Michelle M. VERIFIED CUSTOMER
My appointment was at 8:30 and I didn’t leave there until 11. All I came for was an oil change and tire rotation. When I asked about it he said they had some computer/tech issues that morning and it slowed everything down. While I understand these things happen, it’s completely unacceptable to leave me sitting in a waiting room for 2.5 hrs without letting me know what’s going on. If I had known it was going to take that long I would have tried to walk the kids to a restaurant or something. Communication sucked and I will be finding a different place for service from now on.
12/23/2025
Paul M. VERIFIED CUSTOMER
I was there for an 8am appointment for a simple oil change. I left at 10:36am. I can’t wait that long, I’ll have to go elsewhere next time.