Everyone did a great job and kept us informed. Thank you!
3/27/2025
Richard M. VERIFIED CUSTOMER
He was very helpful w/all of my concerns on the install.
3/27/2025
Bert H. VERIFIED CUSTOMER
Excellent service
3/27/2025
John S. VERIFIED CUSTOMER
It seems that it takes soo much time to get this service completed. I understand that you are rotating tires and doing the checkpoint with changing the oil. But we were sitting outside and saw our car parked. The guy who parked it said that someone would come and get us. We waited at least 15 minutes then I went into see what was up. The guy who checked us in said that the guy that was supposed to help us went to lunch. That is not right.
This process needs to be fixed so when you have an appointment you don’t have to wait 2hours and folks just don’t leave to go to lunch.
Service writer that is south of Tanner (great guy) helped me out and did apologize for us having to wait. This process was not his fault.
3/27/2025
Stephen S. VERIFIED CUSTOMER
Awesome service
3/27/2025
Not Provided. VERIFIED CUSTOMER
Ken is great!
3/27/2025
Jude S. VERIFIED CUSTOMER
Trevor was really great. He provided regular updates and was very helpful from start to finish.
3/27/2025
Carole B. VERIFIED CUSTOMER
My appointment was at 10:30. I pulled up in the right lane behind a pick-up which didn’t move for about 12 minutes. I finally backed up and pulled into the left lane. After several minutes I finally was approached by a service rep. I was on a very tight schedule and needed to be completely done by noon. I was, but I didn’t appreciate the back-up in both lanes. It was frustrating because I was right on time.
3/27/2025
Elaine T. VERIFIED CUSTOMER
Took 3 hours for an oil change with an appointment. Appreciated getting comped for service but a waste of my time…
3/27/2025
Sallie Y. VERIFIED CUSTOMER
Service provided was satisfactoty
3/27/2025
Kent M. VERIFIED CUSTOMER
Alex did a great job
3/27/2025
Lucy M. VERIFIED CUSTOMER
Thank you
3/27/2025
Jp R. VERIFIED CUSTOMER
**** is a diamond in the rough at your service center. I stopped considering buying another Toyota because of how bad your service center is. It’s also bad when how bad you guys are is the topic of conversation in the waiting room.
3/26/2025
Jose S. VERIFIED CUSTOMER
Thank you
3/26/2025
Marjorie H. VERIFIED CUSTOMER
Excellent!!!
Quick change to Marjorie’s email though. It should be
Alex was most helpful. Thank you.
3/26/2025
Jennifer J. VERIFIED CUSTOMER
I already texted with Ken. He’s great but something large and dirty and greasy was placed on the leather passenger seat. I sent him the photos.
3/26/2025
Richard F. VERIFIED CUSTOMER
Really liked the video of tech showing inspection.
3/26/2025
Terry V. VERIFIED CUSTOMER
He did the cab stop light recall. Look to be clean and right. Time will tell. Thank you for your ongoing service.
3/26/2025
Terry B. VERIFIED CUSTOMER
Trevor was very processional and friendly. He answered my questions around my service contract. Most importantly he was genuine which cannot be faked. I appreciate service with a smile.