As always, I get great service from your organization. **** is great and I will continue to drive three hours to get my truck serviced at Pedersen.
5/3/2025
Eric H. VERIFIED CUSTOMER
They overbooked the time and I waited two hours for an oil change.
5/3/2025
Kathleen K. VERIFIED CUSTOMER
Justin is an asset to your team. He is professionally sincere while answering questions and kind with follow through.
5/3/2025
Barry K. VERIFIED CUSTOMER
Alex was great to deal with and service time was just as he noted.
Thanks again!
5/3/2025
Wilson W. VERIFIED CUSTOMER
Thanks for your good service. I have no complaints or issues.
5/3/2025
Kevin P. VERIFIED CUSTOMER
We were told it would be done in one and half hours and it took two.
5/3/2025
Karen T. VERIFIED CUSTOMER
Alex is kind and professional. Thank you!
5/3/2025
Shaista B. VERIFIED CUSTOMER
I had to call multiple times to get information on the repair recommendations and pricing. Once I finally got through, I got an answer to my question quickly. It just would have been nice to have someone answer the phone the first time I called.
5/3/2025
Timothy N. VERIFIED CUSTOMER
I was told the work would take 45 minutes. After 2hours I had to ask if it was done. I was told it had been completed 45 minutes ago but no one came to tell me. This was the second time this has happened at your dealership.
5/3/2025
Todd J. VERIFIED CUSTOMER
Kudos to the entire service team.
5/3/2025
Jeff R. VERIFIED CUSTOMER
I appreciate the prompt professional service I received today, especially since I came there without an appointment. William was courteous and kept me informed of progress on my vehicle.
5/3/2025
Maurice O. VERIFIED CUSTOMER
Thanks.
5/3/2025
James C. VERIFIED CUSTOMER
Thank you for your prompt attention to my vehicle.
Thanks again, Jim.
5/2/2025
Michael D. VERIFIED CUSTOMER
All was great
5/2/2025
Joseph R. VERIFIED CUSTOMER
Good crew, well done!
5/2/2025
David K. VERIFIED CUSTOMER
3 hours for an oil change is too long. I was told by a helper, I wish the service manager was here because we hear this all the time and he doesn't believe it’s true!
5/2/2025
Jeannine R. VERIFIED CUSTOMER
High quality service. Very thorough and kind. Expert knowledge
5/2/2025
Rose V. VERIFIED CUSTOMER
Tanner carefully explained the items that will need attention at our next check up.
5/2/2025
Kelley L. VERIFIED CUSTOMER
Ken is a great service advisor. Nice guy that’s always helpful and respectful.