Great job as usual, great service. Please be careful with dirty hands smudges, dusty hand prints needed to be wiped off when I got home. I always wipe down my vehicle anyway after a service so no big deal.
4/18/2025
William J. VERIFIED CUSTOMER
All jobs done well
4/17/2025
Jeanne V. VERIFIED CUSTOMER
Thank you!
4/17/2025
Gloria A. VERIFIED CUSTOMER
Stop badgering me about trading in my car. I can decide on my own. Thank you.
4/17/2025
Bogdan K. VERIFIED CUSTOMER
Great service, thank you
4/17/2025
William H. VERIFIED CUSTOMER
Need a definitive answer as to whether the transmission oil should be changed on my 2010 Tundra. The transmission is working properly and has 180k miles. The transmission is the sealed version and there are mixed opinions as to whether the oil should be changed.
4/17/2025
Sarah H. VERIFIED CUSTOMER
When I dropped off my car I asked if they do a full inspection and I was told yes. When I came to pick up my car. I asked about the multi point inspection report and it was not done. So I had to wait for him to get someone to do it. It took about 5-10 minutes and the inspection was not done thoroughly. My air filter was marked as a yellow. When I returned home I checked it and It looks brand new. I honestly don’t think really did the inspection.
4/17/2025
Carl D. VERIFIED CUSTOMER
Great service as always!
4/17/2025
Dpg K. VERIFIED CUSTOMER
I dropped the car off for recall service, left that day, and a check engine light came on. They were able to get me back in the next day, but took three days to diagnose and fix the issue that was caused by the original service. Nothing was offered to make up for my time. Communication was lacking through the process.
4/17/2025
Joe M. VERIFIED CUSTOMER
Made appointment for specific time and had to wait two hours before my truck was serviced. I specifically spoke with a live person over the phone and they guaranteed that my truck would be in at appointed time. Not good!!
4/17/2025
Pamela L. VERIFIED CUSTOMER
Tanner is great, so kind and helpful. Thank you!
4/17/2025
David B. VERIFIED CUSTOMER
Thanks Bill!
4/17/2025
Sandra D. VERIFIED CUSTOMER
Totally great experience and outcome.
4/17/2025
Brian M. VERIFIED CUSTOMER
My service rep, Trevor, is great. What I don’t understand is why for any service I have done at Pedersen my vehicle is there for the entire day. Every time!
4/17/2025
Michelle L. VERIFIED CUSTOMER
Thank you your help and great service!!!
4/17/2025
Del K. VERIFIED CUSTOMER
Great work
4/17/2025
Destiny L. VERIFIED CUSTOMER
Pedersen Toyota is always friendly and professional. Justin Adams remembered me from the last time I came in and really went out of his way to provide a great experience for me. Thank you.
4/16/2025
Debra R. VERIFIED CUSTOMER
Initially I was very satisfied with my experience. Bill Fisher was very helpful and knowledgeable about what my car needed and didn't need for my 150,000 mi service. I dropped it off at 10:20. I told him I had to have my car finished by 2:30 at the latest because I was picking up my granddaughter from school. He assured me that would not be a problem.
I drove out at 3:15 . I was panicked snd furious. I had to call the school, and her parents to get her until I arrived. After I got her home in Greeley that evening, I realized my hood was open. Thank goodness nothing happened. If you can't finish when needed, then reschedule with client. I was very disappointed.