Dropped my car off fir an 845 appt and it wasn't ready til 245. Seems a long time for a routine maintenance oil check up.
5/17/2025
Kenla L. VERIFIED CUSTOMER
Trevor was very organized. He listened to me and was efficient and ordered a uber to pick me up and went through the process of what would happen that day. I really was impressed with the entire system Pedersons this visit.
5/16/2025
Richard T. VERIFIED CUSTOMER
Well run service process. Alex did a great job setting my expectations - and then exceeding them.
5/16/2025
Joey S. VERIFIED CUSTOMER
**** was very helpful and made sure that everything went well and made sure there was no additional issues after I picked up my car
5/16/2025
Lee R. VERIFIED CUSTOMER
Tanner was great!
Thanks!
5/16/2025
Brendt T. VERIFIED CUSTOMER
longtime customer always satisfied !!
5/16/2025
Laurie M. VERIFIED CUSTOMER
Trevor was very responsive than getting back with me and answering all my questions
5/16/2025
Gene K. VERIFIED CUSTOMER
Quick and smooth
5/16/2025
Gail S. VERIFIED CUSTOMER
Nice job!
5/16/2025
John L. VERIFIED CUSTOMER
Good service experience! Thanks
5/15/2025
Jose A. VERIFIED CUSTOMER
Great customer service and didn’t have to wait long for the service work to be completed. The inspection on the 4runner came out great. Ken was great.
5/15/2025
Logan G. VERIFIED CUSTOMER
Robert was very attentive and caring to the needs of my vehicle. Went above and beyond with excellent service and communication. Best experience I’ve had at a Toyota dealership. Thank you!
5/15/2025
Matthew B. VERIFIED CUSTOMER
Not just **** but everyone I’ve been in contact with over the issue I encountered with my 2016 Tundra.
I was in dire straits after traveling from Kansas City Sunday after a failed oil change issue from Jiffy Lube in KC on Thursday. I’m totally aware how busy the Service dept gets at a dealership and so grateful I was not only not turned away but gave me priority to help me.
If I his is how you treat strangers then your customers must be pretty loyal.
Thank you again and blessings to all who work for Pedersen’s Toyota.
Matt Bostick ????????❤️????????????
https://youtu.be/nBehIk_o5Z4?si=klhKfXgh9ZZDAU7C
5/15/2025
Michael H. VERIFIED CUSTOMER
Great service!
5/15/2025
Levi K. VERIFIED CUSTOMER
Ken and the rest of the staff I interacted with were helpful, friendly, and punctual. I am very satisfied with my experience today.
5/15/2025
Jonathan D. VERIFIED CUSTOMER
Love the new inspection videos, thanks!
5/15/2025
Patrick P. VERIFIED CUSTOMER
No one ever let me know my vehicle was done.
5/15/2025
Rick B. VERIFIED CUSTOMER
I appreciated the speed by which Bill Fisher returned my call and got my car in for the needed brake replacements. When I brought the car in, he was courteous, efficient and informative. We left the vehicle for the repairs and he was prompt to contact me and let me know the rotors needed replaced. The work was completed within a couple of hours and I was contacted to pick it up.
Mr. Fisher’s customer service was efficient and professional as well as courteous and respectful.
5/15/2025
Stephanie G. VERIFIED CUSTOMER
Everyone was very friendly and kind, the wait was worth getting our service do e
5/15/2025
Luz G. VERIFIED CUSTOMER
My service experience was great. Keep up the great customer service.