My only concern is this: the last time I got service, the paperwork was explicit and clear regarding the oil that went in. Not this time. Why???
6/6/2025
Bryan H. VERIFIED CUSTOMER
**** was great
6/6/2025
Bonnie B. VERIFIED CUSTOMER
I've bought 4 Ravs from Pedersen.. I wouldn't keep coming back, n sending others there if I wasn't very satisfied. Thank you ????
6/6/2025
Amy C. VERIFIED CUSTOMER
It’s always great when I have my car serviced at Pedersen. Alex was great with keeping me informed about my car. I’ll be back on Monday for my brakes.
6/6/2025
Vera C. VERIFIED CUSTOMER
As always my visit to the service department was a good experience. Tanner informed me of everything I needed to know, and was very pleasant and respectful.
6/6/2025
Michael W. VERIFIED CUSTOMER
Asset got me in quickly and the job was done well
6/5/2025
Gina F. VERIFIED CUSTOMER
I love my Prius and have always been satisfied with the service at the local Toyota dealership.
6/5/2025
Sean Y. VERIFIED CUSTOMER
Thanks to the team for going the extra mile and checking my running boards self-install!!
6/5/2025
Jay O. VERIFIED CUSTOMER
You did a good job in a reasonable time period, what else could want to ask for?
I'm
6/5/2025
Teresa S. VERIFIED CUSTOMER
**** was great and the oil change happened. However, I am extremely disappointed that Pedersen Toyota has implemented a 3% surcharge for all credit card purchases. This change in policy unnecessarily increases the cost to all your loyal customers, and the costs of service, products, repairs, work, etc is already higher than many of your competitors. I have been a loyal customer for many years, and this disrespectful fee will drive customers away from your business. Please reconsider this unnecessary fee.
6/5/2025
Scott P. VERIFIED CUSTOMER
All is well!
6/5/2025
Nancy G. VERIFIED CUSTOMER
Yes!
Justin explained to me that the dash warning lights for the problem we're no longer on from previous clearing and resetting.
So, we would have to wait and see if the engine light would be triggered again for the "mis- fire of the 4th cylinder" to gain "codes" or if it had been a fluke.
He assured me that if the event happened again, to please come right back in and they would pick up where they left off to find the problem and keep us safe!
We appreciate the entire "family staff" at Pederson Toyota for everything they do and have earned our loyalty.
A special thank you to Misty, who graciously worked us in!!
Thanks so much!!
Nancy G
6/5/2025
Maureen R. VERIFIED CUSTOMER
Excellent, prompt and courteous service. Thank-you!
6/5/2025
Jose S. VERIFIED CUSTOMER
Great service
6/5/2025
Patrick K. VERIFIED CUSTOMER
Bill was very helpful and polite.
6/5/2025
Justin S. VERIFIED CUSTOMER
Everything was thoroughly explained and I appreciate that there wasn't pressure to have all work performed. The brakes feel great again!
6/5/2025
Julie B. VERIFIED CUSTOMER
Justin was great and very helpful. Will definitely ask for him next time.
6/5/2025
Jeff M. VERIFIED CUSTOMER
Lack of personal contact. You rely on response to text messages. Totally in acceptable and I’ll never come back. U ****
6/5/2025
James H. VERIFIED CUSTOMER
Tanner was friendly and knowledgeable. He answered my questions and was helpful. He is a valuable employee.
6/5/2025
Deena P. VERIFIED CUSTOMER
Both the gentleman who checked me and the technician who did the ride-along with me were fantastic.