Done way ahead of schedule. The Pedersen facility is really showing its age so I hope your remodeling plan proceeds.
5/28/2025
Anthony R. VERIFIED CUSTOMER
Fastest check in and check out process. I’ve been through at Petersen Toyota. Very nice to be able to pay online prior to picking up my car.
5/28/2025
Valerie M. VERIFIED CUSTOMER
Alex was very helpful and patient with my many questions
5/28/2025
Vicki J. VERIFIED CUSTOMER
I was very pleased with Alex taking care of my car problem.
5/28/2025
Madison C. VERIFIED CUSTOMER
Fast, efficient, good rep
5/28/2025
Dennis C. VERIFIED CUSTOMER
**** was extremely helpful and professional
5/25/2025
Gladys M. VERIFIED CUSTOMER
Upon my arrival the Service personnel were so welcoming and helpful. The service was completed on time and future maintenance addressed so it is clear when it needs to be done again. Great job by the Service staff!
5/25/2025
Katie H. VERIFIED CUSTOMER
Bill Fisher is great - the service department vibe is absolutely terrible. Toyota is gold in Colorado but somehow Pedersen has **** up the best car manufacturer on the busiest intersection in northern Colorado! Call if you want to chat ????
5/25/2025
Shane R. VERIFIED CUSTOMER
Seemed like a fine service. I don't understand why they refused to do a free scheduled tire rotation. Little bit annoying. And it took about 3 hours to get an inspection and an oil change done which isn't the first time I've had a routine service done that took over 3 hours. It makes me dread going to service my toyota at this toyota dealership honestly. Nice people and pretty helpful. But please figure out how to shorten these routine services!
5/25/2025
Athena S. VERIFIED CUSTOMER
Thank you for great communication and fast service.
5/25/2025
Sean F. VERIFIED CUSTOMER
Took 2 1-2 hours for a scheduled oil change and tire rotation. I was liked that it would take half the time. Last time I was is before that you guys lost my car and thought it was silver. Last time I’ll be at Peterson Toyota. Try a bit harder to appreciate your customers.
5/25/2025
Wayne L. VERIFIED CUSTOMER
The place could comfortable outside sitting area for patrons, salespeople, and employees alike
5/24/2025
Atsunori K. VERIFIED CUSTOMER
Great service, thank you!
5/24/2025
Jeff S. VERIFIED CUSTOMER
Alex was great to work with!
5/24/2025
Ron Q. VERIFIED CUSTOMER
Great
5/24/2025
Donald R. VERIFIED CUSTOMER
Alex went above and beyond to help provide stellar service on a tough job. Thanks again Alex!
5/24/2025
Russell M. VERIFIED CUSTOMER
Everything was great
5/23/2025
Charles O. VERIFIED CUSTOMER
Thank you Justin.
5/23/2025
Marla R. VERIFIED CUSTOMER
At my last service appt, I told the rep that my battery charge seemed to fluctuate greatly. He encouraged me to make a second appt which I did. However, when I showed up today ( after taking time off of work) the rep I worked with today seemed totally ambivalent about why I had an appt. I then waited two full hours to hear nothing was found- the whole experience felt crummy- a waste of my time- such a bummer.
5/23/2025
Richard K. VERIFIED CUSTOMER
I had a 10:30 appointment for a 90,000 mile checkup. I was told it would take about an hour and a half. Near two hours waiting I finally contacted the service person and was told they were on it and would be done in 20 minutes. It took about 10-15 minutes more than the twenty before my car was finally ready. I was told they were running behind. That being true I was more than disappointed that no one updated me on the problem until I got tired of waiting and contacted them. I had assumed having an appointment would avoid this. I was wrong.