Excellent service! Omar is great and explains everything very well. He is easy to work with!
3/12/2026
Natalia E. VERIFIED CUSTOMER
Great
3/11/2026
Wendy M. VERIFIED CUSTOMER
John was very comfortable to work with, which
I appreciated.
I had been working with Ryan for apx 12-13 years,
so it was a change, but went smoothly.
3/11/2026
John M. VERIFIED CUSTOMER
Juan, the service advisor explained everything to me took time to answer all my questions and was very polite confident and thorough. I believe he’s an asset to your organization.
3/11/2026
Janet S. VERIFIED CUSTOMER
Service dept is excellent and honest
3/11/2026
Stephen N. VERIFIED CUSTOMER
Very professional and explained current & future services. Communicated well.
Thank you. I look forward to completing the survey to indicate my complete satisfaction with the support and service received from Adrian Todd.
3/11/2026
Victor B. VERIFIED CUSTOMER
Excellent service everything explained clearly by joe
3/11/2026
William G. VERIFIED CUSTOMER
Phenomenal customer service!
3/11/2026
Kathleen W. VERIFIED CUSTOMER
I was very well taken care of!
3/11/2026
Galina S. VERIFIED CUSTOMER
JM Lexus has amazing customer service and accurate timing. Leo is very knowledgeable. Thank you!
3/11/2026
Mark S. VERIFIED CUSTOMER
My name is Mark,Xavier Allan gave me excellent service,he is very knowledgeable and answered all my questions...very happy with JM Lexus and
Mr.Allen.
3/11/2026
Lisa M. VERIFIED CUSTOMER
I got a new one yesterday
3/11/2026
Sheldon B. VERIFIED CUSTOMER
Always the best
3/11/2026
Jaime N. VERIFIED CUSTOMER
Shedrick is always a delight to work with. Quick, professional, and pleasant. I’m glad to have him on my go-to list of people for car service.
3/11/2026
Beverly P. VERIFIED CUSTOMER
This was my first service appointment with my Lexus and Joseph was the perfect service advisor. He explained everything in detail . I think we are going to have a great working relationship..
3/11/2026
Charlene M. VERIFIED CUSTOMER
MJ was friendly and assured me with all my needs.
3/11/2026
Richard V. VERIFIED CUSTOMER
Thank you for a great experience, you are truly the best at what you do, I bought my car at Smithtown Lexus in NY, they need to learn how to treat a customer, I need an all wheel drive car for NY otherwise I'd buy my cars here, thank you John your the best