I was tended to in a friendly and expeditious manner. Waiting room was pretty chilly…but I was, thankfully, dressed appropriately.
1/30/2026
Marjorie M. VERIFIED CUSTOMER
I was very pleased with the service thank you
1/30/2026
Richard C. VERIFIED CUSTOMER
Karen was a true professional and it was certainly a pleasure doing business with her. She gave me confidence to continue with Lexus
1/30/2026
Sherildan G. VERIFIED CUSTOMER
Got my vehicle on time to make it to my next appointment so that was a plus for me. Since I am a repeat customer with JM Lexus I was glad to see the level of service did not decline; however, I was taken aback at the state of some the chairs at the service desks including the one I sat on today. They were tattered and torn and that does not align with excellence. Todd was amazing.
1/30/2026
Ferrero L. VERIFIED CUSTOMER
Mj is an asset to your company he knows
How to provide exceptional customer servic
e and is a pleasant upbeat individual who speaks very highly of the Toyota and lexus company.
1/30/2026
Karen M. VERIFIED CUSTOMER
Joe was very professional, he always takes care of me. Give Joe a raise he definitely deserves it.
1/30/2026
Daryl W. VERIFIED CUSTOMER
$500 + seems a bit much for replacement key
1/30/2026
Marilyn Z. VERIFIED CUSTOMER
Sam was thorough and professional…good communication, as well!
1/30/2026
Richard F. VERIFIED CUSTOMER
Excellent visit
1/30/2026
George H. VERIFIED CUSTOMER
????
1/30/2026
Robert P. VERIFIED CUSTOMER
I was completely satisfied with the job done to my vehicle. It came back clean and repaired. The service was great. Delilah was fabulous. Very pleasant. Very easy to deal with. Went out of her way to make me comfortable. I appreciate what you did.
1/30/2026
Helen C. VERIFIED CUSTOMER
Polite, informative and impressed with the quality of customer service.
1/30/2026
Jerry B. VERIFIED CUSTOMER
All good and appreciated the fast service, in and out in 40 minutes. Car wash could have been better though, lots of water spots
1/30/2026
Scott W. VERIFIED CUSTOMER
Always take our cars here, great service, good people, great warranty.
1/30/2026
Deborah G. VERIFIED CUSTOMER
Omar is the best. We’ve always had a great experience when bringing our car in for service or recall.
1/30/2026
Jaryd C. VERIFIED CUSTOMER
Amazing service. Would def return for another visit.
1/30/2026
Jannette H. VERIFIED CUSTOMER
Xavier was awesome as usual. A great representative of JM Lexus
1/29/2026
Philosia M. VERIFIED CUSTOMER
Confidential
1/29/2026
Teresa M. VERIFIED CUSTOMER
Omar was very professional and courteous!
1/29/2026
Silva B. VERIFIED CUSTOMER
Knowledgeable and answered all questions asked. Explained the diagnostic process needed for one of our issues. Turned out the issue once discovered would cost just under 3 grand to repair, which angered and disappointed me. I have a 2019 RX and to require a 3000 dollar repair to a relatively new car with only 28,000 miles I think is not what I expected with a Lexus. Certainly not Daniel’s fault!