I felt very confident with the service rep Leo. I will ask for him the next time. He is very good, personable and an excellent advisor.
4/24/2026
Sivan O. VERIFIED CUSTOMER
Justin was very respectful of my time and concerns. Efficient and extremely polite. Great experience.
4/24/2026
Stephen B. VERIFIED CUSTOMER
All went smoothly. Thank you,
4/24/2026
Mikhail A. VERIFIED CUSTOMER
I had an excellent experience at JM Lexus. The service was incredibly fast and efficient, which I really appreciated. They also price matched without any hassle, making the whole process smooth and stress-free. From start to finish, everything was handled professionally, and the staff made sure I felt taken care of. Overall, a great experience—I would definitely recommend them to anyone looking for top-notch service.
4/24/2026
Nicole B. VERIFIED CUSTOMER
Very easy system. Brandon was very helpful and kind
4/23/2026
Vincent S. VERIFIED CUSTOMER
Joe is always fabulous.
4/23/2026
Carol S. VERIFIED CUSTOMER
Justin was professional and very communicative about the status of our sevice. As always, JM Lexus was a pleasure to deal with! A great overall experience.
4/23/2026
Meredith S. VERIFIED CUSTOMER
Justin Ross was outstanding in all respects!!!
4/23/2026
Christopher T. VERIFIED CUSTOMER
Chauncey is always great! This is either my third or fourth vehicle and he has always been amazing. You guys are lucky to have him.
4/23/2026
Tamara S. VERIFIED CUSTOMER
John is awesome and represents well
4/23/2026
Frank K. VERIFIED CUSTOMER
The service techs refuse to inflate the tires to manufacturer specs. This has occured every time I have service. Omar does great job, but the techs remain obstinate and ignore my request.
4/23/2026
Heather M. VERIFIED CUSTOMER
Shedrick was thorough and thoughtful as always. His service is really appreciated in this current climate.
4/23/2026
Maria P. VERIFIED CUSTOMER
Luis and your entire organization were great thanks. Great service from your organization creates loyal customers.
4/23/2026
Susan C. VERIFIED CUSTOMER
Daniel is always so friendly and has a way of expressing himself that gives me, the customer, a feeling of confidence and shows me his love of JM Lexus. Thank you, Daniel, for the efficient service and excellent customer service!
4/23/2026
Aslanbi Z. VERIFIED CUSTOMER
Dashboard was dirty after front speaker installation.
4/23/2026
Ray W. VERIFIED CUSTOMER
Mr Todd was a pleasure to work with.
4/23/2026
Paul G. VERIFIED CUSTOMER
Maico is excellent very professional
4/23/2026
Richard S. VERIFIED CUSTOMER
Keep Señor Lamas happy. Excellent Service Writer!
4/23/2026
Rene C. VERIFIED CUSTOMER
Any comment
4/23/2026
Jensen T. VERIFIED CUSTOMER
Hello, we drove the Tx to Tampa over the weekend and the noise from the driver side seem to have gotten worse