Search

Real Reviews from VERIFIED CUSTOMERS
Patricia W. VERIFIED CUSTOMER
Great service.
4/21/2026
Paul R. VERIFIED CUSTOMER
Xavier never fails to make an extreme effort. In my opinion, JM is very ,very fortunate to have him
4/21/2026
Marion D. VERIFIED CUSTOMER
The only problem I had was the wait time for what was done.
4/21/2026
Kathy K. VERIFIED CUSTOMER
Adrian is easy to work with and I appreciate his attention to safety in my vehicle.
4/21/2026
Onzalo H. VERIFIED CUSTOMER
Customer service was great and professional.
4/21/2026
Maria C. VERIFIED CUSTOMER
Joe was professional and he did everything possible to reduce my time waiting for my car . He communicated well and kept me informed throughout the appointment. He is always wonderful to work with and makes my Jm Lexus visit smooth and pleasant .
4/20/2026
Sanford S. VERIFIED CUSTOMER
Micheal was extremely helpful as always when I need service.
4/20/2026
Edward G. VERIFIED CUSTOMER
Efficient Courteous On time
4/20/2026
Scott I. VERIFIED CUSTOMER
Joseph always provides excellent service.
4/20/2026
Kathryn D. VERIFIED CUSTOMER
Wendy was excellent
4/20/2026
Jian S. VERIFIED CUSTOMER
Friendly and professional. Thanks
4/20/2026
Aung T. VERIFIED CUSTOMER
They did a great job!!! Excellent service!!!
4/20/2026
Monica L. VERIFIED CUSTOMER
Excellent job was done.My car feels feels much better driving. Even more better my side can move in and out for better viewing and safety. I I will always advertise Lexus at Sample Road, the staff and service You all the TOP of the LINE.!!!
4/20/2026
Alex H. VERIFIED CUSTOMER
completely satisfied, 5 stars
4/19/2026
Kenneth M. VERIFIED CUSTOMER
Thank you, Leo for taking care of our vehicle needs. I’m starting to finish.
4/19/2026
Ann C. VERIFIED CUSTOMER
Everything was professional and on time from the start to the finish!
4/19/2026
Gary A. VERIFIED CUSTOMER
He was very professional and knowledgeable and made the experience smooth and easy. He deserves a big raise ????????
4/18/2026
Wendy A. VERIFIED CUSTOMER
Adrian Todd took great care of me today and took care of my concerns with my lights and had the adjusted. Normally, I work with Carlos Nunez and I want him to know that I am praying for his speedy recovery and quick return to work. J.M. Lexus has always taken great care of me and for that I am grateful! Thank you!- Wendy A
4/18/2026
Nadia Y. VERIFIED CUSTOMER
Omar is awesome
4/18/2026
Ashley A. VERIFIED CUSTOMER
Wendy is fantastic! Not only is Wendy extremely efficient she understands the true meaning of exceptional service, which doesn’t end after the sale. Her follow through and checking in regularly is one reason I continue to service my car at JM Lexus. Thank you again, Wendy!
4/18/2026