Adrian was very helpful in getting the trunk closing sensor for my car.
6/12/2025
Andrew R. VERIFIED CUSTOMER
It is a nice car but hard to get out of it!
6/12/2025
Carole K. VERIFIED CUSTOMER
Leo was a great communicator.
It was a pleasure working with him.
6/12/2025
Necholas C. VERIFIED CUSTOMER
Daniel was exceptional. He kept me informed on my vehicle the entire 4 weeks it was in there care.
6/12/2025
Brett S. VERIFIED CUSTOMER
everything was great. Service was great timely thank you
6/12/2025
Martin G. VERIFIED CUSTOMER
None
6/12/2025
Maria B. VERIFIED CUSTOMER
Shedrick is awesome! Very knowledgeable and efficient. Gets me out of there quickly so I can get back to work.
6/12/2025
Doris C. VERIFIED CUSTOMER
Chauncey, was great as always????
6/12/2025
Virginia G. VERIFIED CUSTOMER
Joe is an amazing advisor!!
6/12/2025
Charles H. VERIFIED CUSTOMER
Carlos Nunuz has a unique and outstanding blend of professional and personal qualities
6/12/2025
Joshua K. VERIFIED CUSTOMER
Luis is very kind and knowledgeable.
6/12/2025
Robert C. VERIFIED CUSTOMER
Leo was terrific, very thorough, considerate, and detail-oriented. His calls back were very timely and the extensive work the car required was completed on-schedule. Lexus is my favorite luxury car brand for a multitude of reasons. Leo's professionalism and courtesy helped reinforce my brand loyalty. Nothing short of a wonderful experience.
6/12/2025
Sammy D. VERIFIED CUSTOMER
I didn’t know it was gonna take me three hours and 15 minutes to update the system to get an oil change and rotate tires and coffee on the second floor just ain’t continent. We need a little snacks to keep us happy and satisfied.
6/12/2025
Sandra M. VERIFIED CUSTOMER
My service writer is a great professional and is always helpful.
6/12/2025
Anji D. VERIFIED CUSTOMER
Shedrick is exceptional! Totally impressed by the way he explained what was important in the servicing of my car. With great customer service like this, not only JM Lexus is fortunate to have him, but also every customer who walks thru your doors and gain the confidence of knowing they are in good hands. Thank you! Shedrick!
6/12/2025
Aida H. VERIFIED CUSTOMER
“Great service at the Lexus Center! The staff was professional, friendly, and very helpful. My car was serviced quickly and everything was explained clearly. Highly recommend!”
6/12/2025
Charles M. VERIFIED CUSTOMER
Adrian is extremely knowledgeable, polite, considerate and customer friendly. I will ask for him next time I bring my car in for service.
6/12/2025
Peter D. VERIFIED CUSTOMER
My first service experience with JM was impressive. However, it was for a 6 month old vehicle. The real test will be when a real issue arises and costs are involved.