Luis left us stranded at the casino. Did not call us when vehicle was done.
6/14/2025
Mary T. VERIFIED CUSTOMER
Customer lounge is no longer for customers, but for sales and salesmen. Better to divide into 2 separate sections. Give customers a comfortable, cozy place for customers waiting for a 2-3 service.
6/14/2025
Salah E. VERIFIED CUSTOMER
Courteous and quite responsive.
6/14/2025
Carolina J. VERIFIED CUSTOMER
Sam was wonderful! Very kind and helpful.
6/14/2025
Christopher Z. VERIFIED CUSTOMER
Chauncey is my new rep. Responsive, reasonable and friendly
6/14/2025
Giuseppe G. VERIFIED CUSTOMER
Leo is the best
6/14/2025
Elizabeth D. VERIFIED CUSTOMER
Thank you.
6/14/2025
Grace P. VERIFIED CUSTOMER
Joseph is an outstanding representative. His customer service exceeded my expectation. It was such a pleasure dealing with him. Thank you Joseph!!
6/14/2025
Ross F. VERIFIED CUSTOMER
Joe is highly professional and customer focused!
6/14/2025
Macmillian I. VERIFIED CUSTOMER
The visit wasn’t perfect, as the service took twice the amount of time predicted, BUT the way Joe handled the situation (including providing updates) showed me that he valued my time as much as I do. As a business owner, I know that things don’t always go as planned, but when an employee goes above and beyond to “make things right”, that effort is really appreciated.
6/14/2025
Michelle M. VERIFIED CUSTOMER
Very pleased with the service my car received and got all things under warranty taken care of.
6/14/2025
Carol M. VERIFIED CUSTOMER
Shedrick is a very nice professional service representative.he cares about his clients and about Lexus
6/14/2025
Todd J. VERIFIED CUSTOMER
From start to finish this was the worst experience we’ve had at Lexus & we’re long time customers.
6/14/2025
Lubomir G. VERIFIED CUSTOMER
Luis was excellent service advisor, courteous, knowledgeable, matters handled with professionalism. Thank you again to Luis
6/14/2025
Clifford S. VERIFIED CUSTOMER
The best service from Mr Nunez
6/13/2025
Marvin O. VERIFIED CUSTOMER
Profesional service and excellent customer care
6/13/2025
Robert C. VERIFIED CUSTOMER
Very professional. Good job
6/13/2025
Richard R. VERIFIED CUSTOMER
Sam was easy to work with and was appropriate in his management of my 50,000 mile checkup. He explained everything, gave me the price up front and didn’t upsell me on items that were not needed. He explained the next step for my car’s maintenance and the price. He was personable, pleasant, and listened to my concerns.
6/13/2025
Anastasia A. VERIFIED CUSTOMER
branden was wonderful very efficient helpful and professional an asset to your organization
6/13/2025
Kenneth R. VERIFIED CUSTOMER
Glen has been my service technician on multiple occasions. He is always friendly and helpful . I will ask for him again.