Pleasant experience took less than an hour was very happy
6/11/2025
Rolando D. VERIFIED CUSTOMER
Always a great experience with Carlos.
6/11/2025
Alex T. VERIFIED CUSTOMER
Excellence service experience.. thank you!
6/11/2025
Sougata S. VERIFIED CUSTOMER
It was a pleasant experience at JM Lexus
6/11/2025
Rosemarie T. VERIFIED CUSTOMER
Leo is the best. Will request him from now on.
6/11/2025
Ida L. VERIFIED CUSTOMER
Lexus is always tops!
6/11/2025
Stephen F. VERIFIED CUSTOMER
Well done
6/11/2025
Rosalie R. VERIFIED CUSTOMER
Thank you
6/11/2025
Serge F. VERIFIED CUSTOMER
The job was not completely done. They didn’t reveal the entire truth about the problem. In other words, they partially fixed the car and I did not appreciate that.
6/10/2025
Emily B. VERIFIED CUSTOMER
Sam was extremely helpful with my service today. He got me in and out of there in no time. He has extremely good customer service. I hope I get him again next time.
6/10/2025
Kendle S. VERIFIED CUSTOMER
Thank you! Carlos is always a joy! Wouldn’t trust anyone else with our service needs.
6/10/2025
Arthur F. VERIFIED CUSTOMER
Absolutely Thank you
6/10/2025
Clifford T. VERIFIED CUSTOMER
This was my initial service visit for my ES. I was extremely impressed with the smooth process of checking in the vehicle for service. The service was completed within the time estimate including a car wash. I was particularly surprised with the text updates on the status of service and completion. Please thank the entire team for their excellent first impression.
6/10/2025
George S. VERIFIED CUSTOMER
It was expensive.
6/10/2025
Martin G. VERIFIED CUSTOMER
I waited an extreme amount of time and discussed with your service mgr - he apologized and has made some concessions for future visits.
6/10/2025
Alba G. VERIFIED CUSTOMER
Excellent service and professionalism from Leo, a kind person who attended to me promptly and resolved my concerns.
6/10/2025
Hai Lan. VERIFIED CUSTOMER
Great job done and great service from Adrian Todd thanks ☺️
6/10/2025
Ann R. VERIFIED CUSTOMER
Joe S. Was fantastic. Best service advisor at JM Lexus!
6/10/2025
Bernice T. VERIFIED CUSTOMER
thanks Justin for always being so pleasant
6/10/2025
Edward K. VERIFIED CUSTOMER
I was treated with courtesy and i appreciate the complimentary service. Xaiver was very professional and knowledgeable.