I was told it was a quick update to my car and they wouldn’t give me a loaner even when I called for the appointment. I waited three hours there in the crowded waiting room
6/8/2025
Veniese R. VERIFIED CUSTOMER
Justin was very professional. Great customer service.
6/8/2025
Michael M. VERIFIED CUSTOMER
Carlos was fantastic—as always. Professional, organized, efficient, courteous.
6/8/2025
Angela C. VERIFIED CUSTOMER
Daniel provided excellent customer service during this visit! Thank you!
6/8/2025
Antoinette N. VERIFIED CUSTOMER
Very professional
6/8/2025
Sheila K. VERIFIED CUSTOMER
I have always liked JM lLexus and still do. However please make a note to return phone calls—I called so many times and never received a call back
I.was disappointed in this.
6/8/2025
Ingrid J. VERIFIED CUSTOMER
Yes they were efficient and professional.
6/8/2025
Emilio J. VERIFIED CUSTOMER
He is very professional with his work and he explains everything very clearly and nicely
6/7/2025
Renise E. VERIFIED CUSTOMER
Thank you
6/7/2025
Shamela D. VERIFIED CUSTOMER
Service was excellent
6/7/2025
Angel J. VERIFIED CUSTOMER
Very satisfied with the service.
6/7/2025
Zhengjian C. VERIFIED CUSTOMER
Great service, 10+ for Sam!
6/7/2025
Gilda P. VERIFIED CUSTOMER
Sam was extremely attentive and time efficient. Looking forward to working with him on my upcoming visits!
6/7/2025
Patricia L. VERIFIED CUSTOMER
From the moment we walked into the Lexus Service to the moment we walked out the customer care was excellent !!!! Thank you so much for a continued pleasurable visit. The kids love playing golf also.
Sincerely, Tricia London
6/7/2025
Jeffrey C. VERIFIED CUSTOMER
Sam is great. Efficient, responsive, professional, yet friendly.