He gives me excellent service each time I am there.
6/6/2025
John C. VERIFIED CUSTOMER
As always, Xavier Allen has been professional and caring to my needs. He always takes the time to listen as well as give direction and advice. He's very personable and makes me feel at ease knowing that any issues will be resolved as quickly and thoroughly as possible. I would highly recommend him.
6/5/2025
Steve R. VERIFIED CUSTOMER
Carlos is an unbelievable individual with.the upmost professionalism. He cares. He cares about Lexus. He cares about the customers Lexus. He cares about the customer. He cares but not in any order. 33 years working at JM Lexus speaks highly. He loves his job because he loves us. Thank you for keeping this highly professional man.
6/5/2025
Stephen W. VERIFIED CUSTOMER
Great service from Ryan
A real professional
6/5/2025
Joan G. VERIFIED CUSTOMER
Chauncey is Such a pleasure to work with. He goes above and beyond to make me comfortable with my service. He checks the vehicle, keeps me informed of the progress. He makes the wait time unnoticeable. I will only service my car when he’s there. He is an asset to your company.
6/5/2025
Sandra S. VERIFIED CUSTOMER
Joe was great! He was very friendly and engaged in conversation right away which made the entire process to easy and not boring! I will request him as my advisor next time.
6/5/2025
Rudolph R. VERIFIED CUSTOMER
Chico have very good customer service approach.Honest and straightforward
6/5/2025
Serge F. VERIFIED CUSTOMER
Thanks
6/5/2025
Annie W. VERIFIED CUSTOMER
Provide excellent customer service from start to finish by communicating with me every aspect of the service being done on my vehicle.
6/5/2025
Howard V. VERIFIED CUSTOMER
Xavier is outstanding in every way as he has been in the past, and I am very happy that he is my personal service advisor. He is a true asset to JM Lexus.
6/5/2025
Genevieve P. VERIFIED CUSTOMER
Adrian was polite and professional. Overall is was a great experience.
6/5/2025
Robert C. VERIFIED CUSTOMER
Very good experience.
6/5/2025
Norma H. VERIFIED CUSTOMER
Joseph is very professional and d amable Thanks fir your attention.
6/5/2025
Caryl W. VERIFIED CUSTOMER
Carlos took exceptional care of my appointment today for 30000 mile
Maintenance he reviewed everything with me
I am very satisfied with the service department
I have been with Carlos provably over 20 years
Carlos is excellent
Very happy
Caryl Weinstein
6/5/2025
Stanley F. VERIFIED CUSTOMER
Carlos Nunez is a pleasure to have as service advisor.
6/5/2025
William K. VERIFIED CUSTOMER
A job well done; from start to finish. Could not have been better.
Kudos to J M Lexus.