Carlos is always exceptional and professional. 15 years later, he is a great JM ambassador!
11/17/2025
Edward G. VERIFIED CUSTOMER
Mike was more than helpful. Lexus lucky to have him.
11/17/2025
Nancy S. VERIFIED CUSTOMER
Very please. Thank you!
11/17/2025
Miguel R. VERIFIED CUSTOMER
- I arrived 15 minutes before my appointment and wasn't called by my advisor until 15 minutes after my appointment time.
- Advisor said that it would take 1-1/2 to 2 hours
- after 2-1/2 hours I decided to go to lunch
- on my way to the lunch place I saw my car seating at the pick-up area but no one notified me that my car was ready
- It took a while to find my advisor and finally get my car about 3 hours or more after I got to thw dealership
- This is obviously unacceptable
11/17/2025
Jerome A. VERIFIED CUSTOMER
Vehicle is a lease from your dealership
11/17/2025
June C. VERIFIED CUSTOMER
Wendy was knowlegeable and courteous from the beginning to end. She diligently accommodating to meet my needs.
11/16/2025
Bruce K. VERIFIED CUSTOMER
Your service is excellent
11/16/2025
Sharon F. VERIFIED CUSTOMER
Great service, Joseph was great as well. Thanks!!
11/16/2025
Helen M. VERIFIED CUSTOMER
My service was quick, professional, courteous, ready In the time quoted.
My Service Tech was knowledgeable. He did a great job.
11/16/2025
Karen M. VERIFIED CUSTOMER
Daniel was excellent! Thank you!
11/16/2025
Nikita E. VERIFIED CUSTOMER
Ryan was very helpful efficient and provided great customer service highly recommended. Thank you
Nikita E
11/16/2025
Jean P. VERIFIED CUSTOMER
I don't know if I should charge for a cigarette light fuse not working ?
11/15/2025
Gregory M. VERIFIED CUSTOMER
Working with Carlos is always a pleasure!
11/15/2025
Douglas L. VERIFIED CUSTOMER
I HAVE BEEN USING CARLOS NUNEZ FOR 25 YEARS AND HE IS ALWAYS COMMUNICATING WITH ME TO LET ME KNOW THAT MY SERVICE IS COMPLETE.THE BEST SERVICE REPRESENTATIVE WHO TREATS ME LIKE FAMILY!
11/15/2025
Ignacia M. VERIFIED CUSTOMER
Very satisfy ! Adrian was very kind. Thank you for your service. Very pleased.
11/15/2025
Totty M. VERIFIED CUSTOMER
Thanks ,will be looking forward to that
11/15/2025
Raymond H. VERIFIED CUSTOMER
Joseph is the absolute best. I may get more repairs just to hang out. Great Service!
11/15/2025
Nojan E. VERIFIED CUSTOMER
Wendy was amazing
11/15/2025
Jeanette D. VERIFIED CUSTOMER
Me Allen is competent, friendly and respectful. - a fine representative of JM Lexus