I find John to be extremely honest about what needs to be done with the vehicle.
Sorry to say I can't say that about all your employees!
11/15/2025
Melenda K. VERIFIED CUSTOMER
Luis is always pleasant, professional, friendly and explains everything throughly.
11/15/2025
Jose A. VERIFIED CUSTOMER
Will do
11/15/2025
James V. VERIFIED CUSTOMER
Wendy was phenomenal! She was efficient, knowledgeable, friendly and totally dedicated to my needs and satisfaction! I give her 10 stars!
11/15/2025
Paula V. VERIFIED CUSTOMER
It was a crazy part that needed replacement with lots of labor involved but we did it and happy to have a technician do it that knew what he was doing!
11/15/2025
Barbara S. VERIFIED CUSTOMER
Chauncey Levy was great
11/15/2025
Steven G. VERIFIED CUSTOMER
Brandon is great.
11/15/2025
Melissa C. VERIFIED CUSTOMER
I can not overly emphasize that working with Joe in service has made all my future choices as to why I will come back to not only service my vehicle but purchase another Lexus just because of the professionalism he has proven to me and the kindness
11/15/2025
Diuglass W. VERIFIED CUSTOMER
She wasn’t really helpful
11/15/2025
Liza H. VERIFIED CUSTOMER
John has been my service advisor for years……The best!
11/15/2025
Michael B. VERIFIED CUSTOMER
Adrian was great on top of it called me w updates etc.
11/15/2025
Bola O. VERIFIED CUSTOMER
Justin is awesome and very professional
11/15/2025
Caron H. VERIFIED CUSTOMER
He was very helpful with my 1 year service. And it was done quickly
11/14/2025
Andrea R. VERIFIED CUSTOMER
Happy with the service!
11/14/2025
Sherri S. VERIFIED CUSTOMER
Quick and easy! Always a great experience at JM Lexus!!
11/14/2025
Dominick C. VERIFIED CUSTOMER
Great
11/14/2025
Howard K. VERIFIED CUSTOMER
John stayed at work until my jobs were completed, which finished at later than 5:45. His involvement was truly appreciated by me.
11/14/2025
Elizabeth K. VERIFIED CUSTOMER
Justin was great very happy with service Thank you
11/14/2025
Juna C. VERIFIED CUSTOMER
I had an outstanding experience thanks to John. From the moment we started, he was warm, welcoming, and incredibly patient. His attention to detail and genuine kindness made me feel well cared for. It’s rare to come across someone so dedicated to providing exceptional and friendly service. I sincerely appreciate everything he did.
11/14/2025
Marie P. VERIFIED CUSTOMER
My advisor Daniel whittiinham has been a great advisor and he is doing an excellent job @ Lexus . I would always recommend him for other customers.